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Find a Location

GreenCare Designs LLC has 1 locations, listed below.

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    Business ProfileforGreenCare Designs LLC

    Landscape Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/7/2016

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    6807 W Gary Ave, Las Vegas, NV 89139-7316
    BBB File Opened:
    1/16/2014
    Years in Business:
    12
    Business Started:
    2/23/2012
    Business Started Locally:
    5/8/2013
    Business Incorporated:
    2/23/2012
    Accredited Since:
    10/7/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Jeffrey G. Best, Managing Member
    • Mr. Timothy D. Hanlon, Manager
    Contact Information

    Principal

    • Mr. Jeffrey G. Best, Managing Member

    Customer Contact

    • Mr. Jeffrey G. Best, Managing Member
    • Mr. Timothy D. Hanlon, Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/03/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    I entered into a contract w/********** in Oct. of 2022 to install an in-ground pool w/spa, stone grotto w/slide, concrete, pavers and flagstone decks. Also two awnings, one flat style and the second ***** style.Additionally, two CMU block walls and three custom gates. Last, all landscape and irrigation was to be designed and installed according to industry standards. All permits for the pool and related utilities were to be acquired by ********** in a timely manner consistent with the contract language.Initial demolition began Nov. 2022 without delay.In-ground spa was used as a urinal; no porta-potty was provided for the workers who were observed by our young children. ***** style awning was constructed by their in-house crew who admit to never having built such a structure.Finish details were shoddy specifically on the ridge cap flashing.CMU walls did not receive city permits after several inquiries. I went to NLV building **** and acquired permits for both walls including gates over the course of two days.Signed contract provided for all plants and trees. However, I purchased 21 Bay Laurels trees in 36" boxes and paid an additional fee for each installation due to the fact they were very large and required additional work to ensure their survival. These were planted in late May of 2023. Mid June of 2023 summer heat arrived and burned much of the foliage. I hired an arborist to identify the reason for the damage and was advised the irrigation was not adequate for such large trees and the designated location. Much of their foliage was lost due to under-watering. My HOA cited me for having plantings that need to be removed/replaced due to unsightliness.I submitted a claim for replacement Aug 2023. In Sep 2023 ********** denied the replacement claim stating damage occurred due to reasons beyond their control.Empty beer cans and refuse was left on-site on numerous occasions.
    Read More

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Colleena T

    5 stars

    05/28/2024

    We received several bids to do our back yard and GreenCare came out on top on all fronts and went above and beyond on our expectations! From the sales guy to the front office and the actual crew they were all super professional and would highly recommend using on any landscape/pool job. We even had the opportunity to meet the owner of GreenCare and it was a complete pleasure to see the amount of attention to detail he was able to provide my family and I.

    Local BBB

    BBB of Southern Nevada, Inc.

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