ComplaintsforTelus
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/07/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
After completing several surveys I was advised to meet at an office in ***** on July 15th where I would be paid $675 for copies of emails, photos and contacts regarding travel. This survey was to take 5 hours. What actually happened is that they connected to my computer and copied all my emails. There was a very clear agreement that $675 would be paid at the end of the month. After reaching out to ***** on numerous occasions without any response I have not received this payment. I would like this finalized as soon as possible. Thank you.Business response
08/14/2024
I have attached the response on this matter.
Best Regards!
Customer response
08/14/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*********************Initial Complaint
01/24/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
On January 21, ****, I received a W2 from Telus International AI **************** I have never been employed by this company nor have I ever been in contact with this company. Before receiving this W2, with all of my personal information on it, I have never heard of this company. I have tried to call the company multiple times and I have yet to receive a call back or be able to speak to anyone that would be able in assisting me with receiving a W2.Business response
02/29/2024
Dear ******************:
Enclose you will find TELUS International's answer.
Best Regards!
Initial Complaint
08/31/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I am receiving NUMEROUS emails from this company.1. You are to immediately cease sending emails (within 24 hours)2. You are to disclose where/when/who and the ** address where you obtained my information 3. You are to COMPLETELY and IMMEDIATELY delete ALL my ************** are to ensure that ALL my information is COMPLETELY and IMMEDIATELY deleted from ANYONE who you may have shared or sold my information to.Any further emails received after this complaint was filed, you agree to make a payment of $1000 per email received, for my services of "spam removal", via **** money order.I will accept NO other response than what is stated above.
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Contact Information
Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.