Business ProfileforBoxabl Inc.

On September 3, 2022, I gave Boxabl.com's website a $5000 deposit for three to four casitas. On August 1, 2023, I contacted Boxabl about how to request for a refund since I haven't received a casita. Someone named *************************** sent me an email on August 11, 2023, with directions to fill out a form for the refund. I didn't fill out the form, I decided to wait a little longer to see if I would receive the casitas. At the end of last month, May 2024, I decided I couldn't wait any longer, so I emailed *************************** that I need to request the refund and that the link he gave me last year was no longer working. I didn't hear a response so I called Boxabl about the refund and I was told my deposit might not be refundable and that I should send an email to ******************************** I sent an email to ******************************* on May 30, 2024, and included the receipt of my deposit. I received an email from ******************************* saying they consider a refund on an individual basis and that I should send an email to ******************************** On May 31, 2024, I replied to the email telling them the email they responded to was sent to ******************************** I didn't hear any response, therefore, I called on June 10, 2024 and spoke with someone named ****. **** said she was going to speak with the office manager and get back to me. Then I received a call from someone named ********************* who sent me a link to fill out a form to receive the refund. I completed and submitted the form. Around 3:17pm today, June 10, 2024, I received an email from ****************************** telling me that per their Reservation Program Agreement, the deposit is non-refundable. The link to the agreement was a blank 404 page. The email also said if I wish to request a refund I should email ********************************When I was making the deposit on September 3, 2022, it wasn't stated anywhere that the deposit was non-refundable. Please help me get my deposit back.Thank you very much.