ComplaintsforPlanet 13
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Complaint Details
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Initial Complaint
04/21/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
On 04/21 at ****am, security guard of this place is extremely rude, abusing power of authority, complete idiot with very low IQ, would not listen to me after explaining SEVERAL TIMES, would not call supervisor/manager upon my request and made unnecessary threats towards me.Business response
06/01/2023
The security for Planet 13 is a separate entity that provides the security service for Planet 13. After consulting with them, there is no record of an incident with the little information that was provided. I have cross-referenced our records for the past 3 months and the name ******************************* as well as the phone number provided and they do not associate with any of our customers.
Without any further information, I can only provide the offer of contacting ** at **************, Monday-Friday between 8am-4pm when the management of the security company is on property.
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Contact Information
Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.