Business ProfileforThe Dispensary

How a $17 discount ruined 5 years of loyalty of a customer who spent at least $12,000.00 over the last five years. I was taking a T break, logged into my rewards account, saw an I miss you discount 30% off with a promo code, wrote the promo code, a week or so later made a purchase, used the code, went fine on the online sale. Showed up, said they were not honoring the code and asked me to pay extra. I can see a code being discontinued, but if it works on your website you should honor it for not cancelling it. The rep even said they talked to a manager. I feel like this place has been sold. The deals are not as good as they used to be. Seemed liked 2 months or so ago, they stopped writing daily deals and said to just see the specials. Anyway, they lost a customer who spent a lot of money over the last 5 years by denying a deal they allowed to go through. Whatever, just was not meant to be. I can look past the dry flower, the ok edibles since the staff is so great. Just be careful, if you buy online/pre-order your price is not guaranteed, they will ask you for more than what your agreed deal is. I attached my confirming email, they asked me to pay $52, not the amount but the principal.