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Find a Location

Octapharma Plasma Inc has 1 locations, listed below.

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    Business ProfileforOctapharma Plasma Inc

    Medical Lab

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1732 Fremont St STE F, Las Vegas, NV 89101-5415
    BBB File Opened:
    6/5/2003
    Years in Business:
    30
    Business Started:
    1/28/1994
    Business Started Locally:
    3/21/1997
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Contact Information

    Customer Contact

    • Mr. Frederic Marguerre, President

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/11/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Subject: Complaint Against Octapharma Plasma *********, ****** To Whom It May ********* am writing to file a formal complaint against Octapharma Plasma located in *********, ******. On [see below ******* videos for exact dates and evidence], I made a plasma donation at their facility and was compensated $90 for my contribution. However, I recently received notice that Octapharma Plasma has rescinded this payment due to what they claim is a slightly lower protein level in my plasma, approximately 4.90.I find this decision to be unjust and unfair for several reasons:Lack of Transparency: Octapharma Plasma did not provide clear guidelines or thresholds regarding acceptable protein levels for compensation prior to my donation. Without this information, donors are left in the dark about potential compensation discrepancies.Inconsistency: The decision to rescind payment based on a marginal decrease in protein levels appears arbitrary and inconsistent. Plasma protein levels can vary naturally and may be influenced by various factors beyond the donor's control, such as diet, hydration, and overall health.Financial Impact: For many donors, plasma donation serves as a vital source of income. Rescinding payment without sufficient justification places an undue financial burden on individuals who rely on compensation from plasma donations to meet their basic needs.Lack of Recourse: Octapharma Plasma's decision to withhold payment provides no recourse for donors to contest or appeal the decision. This lack of accountability undermines trust in the donation process and the organization as a whole.In light of these concerns, I urge Octapharma Plasma to reconsider their decision to rescind my payment and to provide clearer guidelines and transparency regarding compensation policies. ************************************************ ************************************************
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Southern Nevada, Inc.

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