Business ProfileforBusted Knuckle Mobile Mechanic

I hired Busted Knuckles Mobile RV Repair in *********, ****** for a $600 pre-purchase inspection of an RV before flying from ******* to purchase. However, their service has been disappointing and financially burdensome. On the day of the inspection, they arrived late, delaying both myself and the seller. During the inspection, they provided me with blurry photos and videos, making it difficult to assess the RV's condition. Crucially, they admitted to not turning on the water pump or running water through the sinks, toilet, or shower. This oversight led them to miss significant issues, including a leaking kitchen sink drain and other plumbing problems that should have been detected with a basic check.Their assessment of the RV's condition was also misleading. They assured me over the phone that the roof was in good shape, yet a reputable local RV shop later found extensive sealant lifting that requires immediate attention before winter. Additionally, they overlooked rusted-out battery trays, malfunctioning door locks, a dead coach battery, and an expired propane alarm that goes off randomly.Discovering these issues shortly after purchase forced me to spend over $3000 on repairs that could have been negotiated or avoided altogether with a competent inspection. Despite acknowledging their errors via text, Busted Knuckles Mobile RV Repair has shown no interest in providing satisfactory customer service or offering any form of compensation. Their payment system, which does not allow credit card disputes, further hindered my ability to seek recourse.Their lack of thoroughness, professionalism, and accountability has not only soured my buying experience but also left me with significant financial strain due to repairs that should have been identified during their inspection. I have only requested a refund of the inspection fee, which I believe is more than fair given the circumstances.