ComplaintsforLas Vegas Post Acute & Rehabilitation LLC
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Complaint Details
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Initial Complaint
06/27/2024
- Complaint Type:
- Customer Service Issues
- Status:
- BBB unable to locate business
I am getting calls from a guy who says he is from "Meridian Las Vegas Post Acute Care" or "Meridian Las Vegas" looking for my mother. I have told him repeatedly that the number he is calling is NOT her number and I do NOT have contact with her and that he needs to stop calling me for her debt. He tells me that I am responsible for her debt, which is incorrect and illegal to hold me accountable for. She is a grown woman with all her faculties, I have nothing to do with her or her finances.This man calls and when I tell him to stop calling me and stop harassing me he calls me a barn animal and tells me that he is going to call me ever day till the supposed debt is paid. I have tried to get information from the guy calling as to how much is owed he refuses to provide any information on the supposed debt because when I ask for the information he tells me that there is no reason to provide it if I have no contact. Then why continue to call me? This is harassment and a violation of the federal Fair Debt Collection Practices Act.I called the facility to get them to stop this nonsense, they tell me there is nothing they can do because my mother is not listed as a patient. Duh, she left their facility, she is no longer an active patient. I ask to speak with the billing department and the director, they refuse & hang up on me. I call back they just let the phone ring till it goes to voicemail on the occasion that they do answer they tell me that everyone is in a *************** is no one to talk to me or that everyone is so busy that they can't talk. So they are going to send someone to illegally harass me, refuse to talk to me and have never even so much as sent a bill, not to mention that they never contacted me prior to sending it to collections. When I mentioned getting a lawyer involved they laughed at me! I am an emergency contact, not an ATM!The guy uses different names but always calls from the same number ************ & tells me to call back ************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.