At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- 2065 E Sahara Ave STE B, Las Vegas, NV 89104-3857
- BBB File Opened:
- 10/17/2005
- Years in Business:
- 32
- Business Started:
- 10/1/1992
- Business Started Locally:
- 11/20/2003
- Business Incorporated:
- 10/29/2003
- Accredited Since:
- 6/7/2012
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Contact Information
Principal
- Ms. Judy Kelly, President
Customer Contact
- Ms. Judy Kelly, President
- Ms. Kathryn Kelly
- Additional Contact Information
Fax Numbers
- (702) 737-3005Primary Fax
Email Addresses
- Primary
- (702) 737-3005
Customer Complaints
33 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/16/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Customer Reviews
14 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Brittany R.
1 star01/24/2024
The Kelly Group, Inc. Response
01/25/2024
On December 18, 2023 her customer support agent called Ms. ******** to let her know the next and final set of ink jets were scheduled to ship out and that our shipping department would be calling to verify exactly what was shipping out. Again, our shipping department did call and verify exactly what was scheduled to ship out, and that it was on a terms net 30 day invoice just like before. Ms. ******** agreed to this or we would not have shipped it. In fact, if she had told our shipping department that she was not ready for the product, we would not have shipped it and waited until she was ready. This did not happen. We again emailed Ms. ******** her invoice with the terms, the due date in bold, and our return policy.
On January 24, 2024, Fab Tech Waste Water Solutions’ invoice was past due and our accounts receivables department called Ms. ******** to remind her payment was due. Ms. ******** wanted to return the product but it was beyond the time. We need payment on this now past due invoice. If Ms. ******** would like to exchange some ink for another kind so she does not have too much on hand, we would be happy to do so, after we receive payment for this now past due invoice.
Customer Response
01/26/2024
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