Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Emassagechair.com has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileEmassagechair.com

            Online Retailer
            BBB accredited business

            Contact Information

            7582 Las Vegas Blvd S # 429

            Las Vegas, NV 89123-1009

            Get Directions
            Visit Website
            Email this Business
            (888) 360-9996

            Business hours

            9:00 AM - 7:00 PM
            Business Hours
            9:00 AM - 7:00 PM
            9:00 AM - 7:00 PM
            9:00 AM - 7:00 PM
            9:00 AM - 7:00 PM
            9:00 AM - 7:00 PM
            9:00 AM - 7:00 PM
            9:00 AM - 5:00 PM

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/8/2012

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Products & Services

            Emassagechair.com is the #1 trusted massage chair store. We offer expert knowledge on all of our chairs helping each shopper find the chair right for them. We carry massage chairs made by Panasonic, Cozzia, Osaki, Infinity, Omega, and several others.

            Business Details

            Location of This Business
            7582 Las Vegas Blvd S # 429, Las Vegas, NV 89123-1009
            Email this Business
            BBB File Opened:
            11/8/2012
            Years in Business:
            13
            Business Started:
            2/15/2011
            Accredited Since:
            11/8/2012
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Revolution Commerce, LLC
            • Revolution Commerce, LLC (OLD INFO) (OLD INFO)
            Hours of Operation

            Primary

            M:
            9:00 AM - 7:00 PM
            T:
            9:00 AM - 7:00 PM
            W:
            9:00 AM - 7:00 PM
            Th:
            9:00 AM - 7:00 PM
            F:
            9:00 AM - 7:00 PM
            Sa:
            9:00 AM - 7:00 PM
            Su:
            9:00 AM - 5:00 PM
            Contact Information

            Principal

            • Ms. Heather Crawford, Customer Service Representative

            Customer Contact

            • Ms. Heather Crawford, Customer Service Representative
            Additional Contact Information

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/08/2021

            Complaint Type:
            Product Issues
            Status:
            Resolved
            I purchased a massage chair from their website www.emassagechair.com on 27th August, 2021. It arrived on Spetember 16th, I didn't satisfy with the quality and asked them to process a return. They formally agreed to get the chair back but till today they actually didn't want to take the chair back and process the return. I sent 10 emails, every week, but nothing helped.
            Read More

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Aristides S

            08/15/2023

            This company is a rip off. They have a person running everything. Her name is Heather. She sounds sweet as pie when she wants to sell something to you but once you don’t want it anymore, she lies through her teeth telling you don’t worry you’re not going to have to pay for the $250 shipping at handling fee for the chair saying that it was defective. Don’t worry you’re all good but then when she issues the refund back guess what you get hit the $250 for the shipping and handling a fee and then she comes up with the bull **** that oh no, they said that the chair wasn’t defective bull **** that’s just their way of trying to get out of not giving you your $250 back again for the love of God stay away from this company if you don’t want to be scammed because it’s all about money, money money with this company not helping the customer get the fit of the chair or not being satisfied and getting the money back

            Local BBB

            BBB of Southern Nevada, Inc.

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.