33 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Anush A
4 stars07/04/2024
I just received the Octet 8 prong earrings in 1.33 tcw and they are stunning!!!! They exceeded my expectations. I had been looking for a pair of classic stud earrings and was not happy with what my budget would by in diamonds, so I had to decide between Moissanite and CZ. I decided to go with Moissanite due to its optical properties and the fact that Moissanite stones stay cleaner so much longer than CZ (like diamonds do!). I am very happy with my purchase and the transaction with Moissanite Co was flawless. Thank you, I will be back again for sure :)Review from Stephen G
5 stars02/13/2024
Why anyone would pay triple or more for diamonds is beyond me - this stone has a more beautiful and brilliant sparkle than any diamond I have ever owned. I ordered the ANN163C princess cut 5 stone anniversary band ring in white gold and could not be happier with it. My partner laughs at me for how much I stare at my ring. I am obsessed with how it sparkles. It looks even better in person than it does in the pictures and videos. Additionally, the smooth band feels so much more comfortable on my finger than my previous ring. I was also very happy with their prompt email responses to a few questions I had before I placed my order. AND it arrived a few days before their original delivery estimate. Regarding their service, delivery, and product - 10/10 would recommend.Review from kortney f
1 star01/22/2024
I recently purchased a wedding ring for my wife from a reputable jeweler, and although it was beautiful at first, I have been incredibly disappointed with its quality. The ring has continuously lost its stones, which has caused a great deal of frustration and disappointment for both me and my wife. The initial impression of the ring was positive. It was elegant and sparkled beautifully in the light. However, within just a few weeks of wearing it, we noticed that the stones began to fall out. At first, we thought it was just a one-time issue, but as time went on, we realized that this was a recurring problem. I have reached out to the jeweler about this issue, and they have attempted to replace the stones multiple times. However, the problem persists, and it has become clear that the quality of the ring is simply not up to par. Losing stones from a wedding ring is not only disappointing, but it also poses a significant inconvenience. My wife is constantly worried about wearing the ring, and we have had to replace the stones more times than we can count. This not only costs us time and money, but it also takes away from the sentimental value of the ring. I believe that when purchasing a wedding ring, one should be able to expect a certain level of quality. Unfortunately, this ring has not met that standard. I am incredibly disappointed in the product and the lack of resolution from the jeweler. In conclusion, I would not recommend this wedding ring to anyone who is looking for a reliable and long-lasting piece of jewelry. It is truly a shame that such a significant and sentimental item has been marred by the poor quality and workmanship of the ring. I hope that others can learn from my experience and avoid the same disappointment.Review from Millie B
5 stars12/05/2023
I just wanted to add to the testimonials. I have been married for four months and my wedding set needed to be replaced due to bad craftsmanship.It broke my heart to replace my set. I didn't think I would be happy with another ring. I received my new moissanite wedding set tonight and I just wanted to tell you that I am in awe. This has to be the most beautiful ring that I have ever seen. The incredible amount of care that was taken in making this ring is noticeable. The sparkle is unbelieveable, I can't stop staring at it while typing this email! Thank you so much for the wonderful ring that I will admire forever. You have made it possible for me to have something so beautiful on my hand. The price is affordable, and the quality is outstanding.Review from Alyssa T
5 stars11/30/2023
My husband gave me the ENR678- 6.5mm(1.4ct) cushion Foreever one colourless Moissanite centre stone with two 4.5 mm cushion Moissanite stones, set in platinum ring on our wedding anniversary. It is really gorgeous and very comfortable to wear. Thank you Moissanite Co for this beautiful collection and providing the best service.Firecut, LLC Response
11/30/2023
Thank you so much for your review!Review from Kristi H
5 stars11/20/2023
My boyfriend got me this for my engagement ring, and I love it!! The craftsmanship of the band is beautiful, and the stones perfect. A diamond of this clarity and cut would have cost thousands....and this sparkles so much more than any diamond I've seen! This is the perfect ring for me. Moissanite is an amazing gem, and Moisanniteco a great company. Thank you!Review from Kathleen B
4 stars10/25/2023
Today, I received my wedding rings and they are just like the ones I lost, only a ct. less, but with the added anniversary band they look just as good. I am thrilled and finally happy, they are beautiful. Thank youReview from Megan R
5 stars09/18/2023
I just want to thank Moissaniteco! Not only are there hundreds and hundreds of options to choose from, the quality has been exceptional. Their customer service has blown me away. I have had to talk to them multiple times and everyone is friendly, very prompt, and works to get what you need. I would recommend them to anyone purchasing any type of jewelry. They have been fantastic to work with on an exchange and made the process easy.Review from Ada L
5 stars09/14/2023
All I can say is "Wow!" The ring I ordered *exceeded* expectations, which is saying a lot because I had pretty high hopes/expectations from the get-go! Thanks for adding the European (square) shank onto the ring. The fit is perfect and the sparkle, world class ... just like moissaniteco.com's customer service. The transaction was a pleasure from beginning to end. Excellent communication every step of the way. My ring was delivered earlier than promised. I really appreciate the time Chris took, explaining how he intended to customize the ring to my specs. I checked with a jeweler friend of mine, and she told me that there was more than one way the job could have been approached and that moissaniteco.com did the job right. Why am I not surprised.Review from Ava M
5 stars09/08/2023
Moissanite & Co. has the best collections especially for pendants. Ever since I ordered the solitaire pendant from this site, I am in love with it. I have been wearing it for a long time, but the shine never fades. I would love to shop more from here. 5/5.
Customer Review Rating
Average of 33 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.