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ComplaintsforWonderful Vacations Club
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/15/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
We have attempted to contact Wonderful Vacations Club in writing and by phone. We have yet to get a resolution to our problem. As we have tried to explain before, we are not in a position to continue paying for something we can't use. We were led to believe this would be a discounted vacation package allowing us to vacation at better prices. None of what was told to us in the presentation was true. We can actually travel at much lower prices outside of the timeshare costs. We have not used the timeshare since we made the purchase that we were lured into. We would like someone to contact us as soon as possible with what needs to be done to terminate our ownership. We do not feel comfortable making payments to something that actually costs us more to utilize than if we just booked through any of the commercial sites.Initial Complaint
09/14/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Me and my wife went on a trip to Las Vagas and this man ask us if we go to this presentation and we will get a free dinner and show if we do so we did the presentation was about Wonderful Vacation Club and when I heard it sounded like something I could be apart of so we signed up and gave a payment the next day I decided I didn't want to be apart of it so called them to tell them I nolonger want to be apart of it and the lady said I only had 24 hours to cancel, so I told her we'll no one told me that and you can't make me stay ,so I didn't have no more contact with them and a year went by and they said I owe them 4000 plus they never gave me anything and I never used them for anything but they say I owe them for the Last year they been hitting my credit for my I don't owe them
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.