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Find a Location

Min Permanent Makeup has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMin Permanent Makeup

    Permanent Makeup

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    6330 Spring Mountain Rd STE E, Las Vegas, NV 89146-8843
    BBB File Opened:
    8/3/2009
    Years in Business:
    20
    Business Started:
    2/23/2004
    Business Started Locally:
    2/23/2004
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Contact Information

    Principal

    • Mr. Phillip Rich, Owner

    Customer Contact

    • Mr. Phillip Rich, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/12/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    She made a mistake and refuses to fix it or refund my money and told me it's my problem.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tammy M

    1 star

    11/22/2021

    I gave Phil R*** benefit of the doubt to contact me back so I can hear from him directly giving me right answers and not from his front desk staff as in the past have happened where I wasn't given correct accurate information. He has not called me back as I left him a message on Nov 18, 2021 from last week even day before he was sitting next to the girl answering the phone and said he was busy.

    On the same, I called up to the office to confirm the service expiration and Phil will not take my call from 11-17-21. I called him on another number and he answered and then was cold and rude with me then let the phone dangle so I can hear background then it ended up with a busy signal. I remembered from that conversation that he said he'd call me back when he's back in the office but I never got a call back. He's done this to me in the past.

    I never would think if someone holds a business like they treat their customers this way and I don't know how they continue to operate like this or how the officials allow them to do business if this is how they treat their customers. It's been ongoing for a few years where they do this kind of thing to me when I'm trying to confirm something. I noticed they don't continually treat people with respect when we've been years their customers especially to a disable military veteran. That tells me he doesn't care for his freedom, only self serving. I like to get my money back and not have to deal with headaches like them, but I believe they won't since it expired for refund request.

    I have known businesses like this, is how they get customers and lure them in the beginning with promos; and then after you're lured in, it's a whole new story where they start to mistreat you throughout if you don't submit to them, especially Phil ****. Min seem to be nice if she didn't have Phil working there at all or with her or if she really sees what Phil does to customers or if she does see it or hear it, then she's just as bad as he is and don't care only out for our money.

    It's sad that society allows people to do this to their customers and they get away with it. I think they forget if it wasn't for us to pay them or they wouldn't have been able to move to a nice big clean expensive place that shows they made money from us; but few of us don't get treated with respect, which is not right as I also have been their customers for a good few years.

    Local BBB

    BBB of Southern Nevada, Inc.

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