ComplaintsforCentral Point Psychiatry
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Complaint Details
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Initial Complaint
08/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unresolved
this doctor md central point psychiatry on west sahara dr. alex d******** does not have any kind of a consideration towards me a very ill mentally and physical disabled paralyzed patient he sets the appointment for him to see me and then after i arrive holds me for 2 hours in his reception area for 2 hours after my appointment time and also he sets up the teem that i have telehealth conference on my smart phone i waited 2 hours no one came on line to talk to me the doctor and i called their office to notify them and no one returned my call to explain the situation and since i am a very ill physically mentally ill disabled patient i am unable to stand this kind of a very irresponsible and immoral and unethecal behavior toward me a very ill sick disabled paralyzed mentally emotionally.Business response
09/21/2022
Business Response /* (1000, 6, 2022/08/24) */ Patient was seen once on 6/15/22. On that day he checked out and was not in reception area. He returned and was seen. He was scheduled for 3 appointments before that date, in which dates 5/24/22 he rescheduled, 5/25/22 he did not show, and 6/07/22 televisit could not connect via his phone or vie E-mail. 3 appointments were scheduled after 6/15/22. On 7/15/22 he rescheduled, 7/22/22 he rescheduled and 8/04/22 he cancelled. He was made aware to come in person or do video visits. Consumer Response /* (3000, 8, 2022/08/26) */ (The consumer indicated he/she DID NOT accept the response from the business.) Dr. Is. Not. Saying. The. Truth it. Is. The. Other. Way. Around. I. Was. Present. At. Tekehealth. Call. He. Never. Showed. Up. And. With. Lying. He. Tries. To. Excuse. Himself. From. Wrong. Doing. To. Sick. I'll. Paralyzed. Disabled. Mentally. Physically. Patient. Like. Me. Making. My. Health. Become. More. And. More. Disabled. And. More. Sick. And. I'll. And. Board. Of. Medical. Examiners. Has. Also. Been. Informed. As. Well. As. Office. Of. Governor. As. Well. And. All. My. Documents. Of. My mental. Illness. Available. Upon. Request. Thank. You
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.