37 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Madeline A
5 stars07/21/2024
Their service wasn't cheap to me, but it was the most effective in my journey to regain full mobility. My desire to get back on my feet made me use this device more than the recommended sessions, and that paid off in a big way.ROM Technologies, Inc. Response
07/24/2024
Thank you, Madeline, for sharing your positive review with us. We are extremely pleased to hear that our PortableConnect device has been instrumental in your rehabilitation. At ROMTech, we understand the significance of a smooth and effective recovery, and we are fully dedicated to supporting our patients in their journey. Your experience with our product and the improvement in your mobility means a great deal to us. We are here as your partners, and we want to assure you that we are here to provide any assistance you may need. Your trust in our product for your rehabilitation is deeply appreciated, and we are rooting for your continued progress. Good luck and best wishes!
Review from Henry P
5 stars07/18/2024
I had been struggling to regain my motion after knee surgery, and the slow progress was incredibly frustrating. When my physician introduced me to Rom Technologies' device, I decided to give it a try out of desperation. This turned out to be one of the best decisions I've made. After just three weeks of using the device, my recovery rate has been impressive.ROM Technologies, Inc. Response
07/24/2024
It is extremely rewarding to hear that the PortableConnect has been making a positive difference in your rehabilitation journey. We understand how frustrating rehabilitation can be and we want you to know that we are here to support your recovery in any way possible. If we can be of assistance, please contact our customer service team at 888-457-6430. Our compassionate and experienced representatives will be more than happy to help you in any way they can. Thank you for choosing ROMTech. We truly appreciate your trust and confidence in us.Review from Joshima R
5 stars07/15/2024
This bike is magical! Within three weeks, my condition changed completely. As soon as this bike was installed, I used it like my life depended on it, and it worked for me.ROM Technologies, Inc. Response
07/16/2024
Thank you for your success! We are happy to hear about your condition that changed completely.Review from Andy R
5 stars07/11/2024
Romtech's portable device has been a game-changer for me. In just three weeks, it has significantly improved my mobility and allowed me to do so much more. I will never forget the impact this device has had on my life. Thank you, Romtech, for your support!ROM Technologies, Inc. Response
07/18/2024
Thank you, Andy, for the glowing review! We are so appreciative of your kind words, and we are elated to learn that our product helped improve your range of motion and mobility. At ROMTech, we fully recognize that a successful and timely rehabilitation is key in any form of rehabilitation, and we are pleased to learn of the positive impact the PortableConnect has had in your rehabilitation journey. We understand that the road to recovery might be filled with hurdles and obstacles, but we believe in your strength and resilience. We are partners on this journey, and we want you to know that we are here for you every step of the way. Please do not hesitate to reach out to us if you ever need any assistance or guidance. We hope that you'll continue to make progress, and we are rooting for you.
Review from Scott T
5 stars06/25/2024
Four weeks after my knee replacement surgery, I was still struggling with pain and restricted movement. However, once I started using Romtech's portable device, the pain gradually diminished until it was completely gone. Now, I can walk freely without any discomfort. This device has truly made a remarkable difference in my recoveryROM Technologies, Inc. Response
07/03/2024
We are deeply grateful for your incredibly kind review. Knowing that our PortableConnect device has played a role in your rehabilitation journey fills us with joy. We understand the hardships of the recovery process and want you to know that we are fully committed to supporting you every step of the way. If you need any assistance or have any concerns, please feel free to reach out to our customer service team. We are always here to help you overcome any obstacles you may encounter. Once more, thank you, and we sincerely hope for your continued success.Review from Derrick W
5 stars06/14/2024
I recently used Rom Technologies' Portable Device to aid my recovery after knee replacement surgery, and I am thoroughly impressed. This device is truly one of a kind. After installation by their skilled technician, I've been using it for five to six sessions a day over the past four weeks. The difference in my recovery is clear and remarkable. This is a great invention that has significantly accelerated my healing process.ROM Technologies, Inc. Response
06/25/2024
Thank you, Derrick, for the positive feedback. It's absolutely fantastic to hear that you have had a delightful experience with the PortableConnect and our Field Clinician. We fully recognize that a successful and timely rehabilitation is every patient's goal, and we are extremely elated to hear that you are well on your way to improving your range of motion and mobility. We are sincerely grateful for your kind words and hope that you'll continue to make progress. We are committed to providing our patients with the highest level of care and support and we are always here to help. If you ever need anything or have any questions, please do not hesitate to reach out to our customer service team. We wish you all the best!
Review from Yolanda G
5 stars06/11/2024
This was way easier to use than I thought it would be. I wasn't expecting this device to be as effective as it has been. I'm back on my feet, doing all I couldn't do for several weeks after my surgery.ROM Technologies, Inc. Response
06/18/2024
Yolanda, thank you so much for your wonderful review and valuable feedback. We are truly delighted to hear about the positive impact our device has had on your recovery. Your improved range of motion and mobility bring us great joy, and we are so grateful that our efforts are making a difference in your life. Your experience with the PortableConnect truly warms our hearts, and we sincerely hope that you continue to make progress. Please know that we are rooting for your continued improvement and sending you our very best wishes.Review from Badamasi B
5 stars05/30/2024
I was very determined to recover fully after my knee replacement surgery so I could return to work. As soon as Mike set up the bike and gave me instructions on how to use it, I never looked back. I've fully recovered, and I'm back to work.ROM Technologies, Inc. Response
06/04/2024
This is fantastic news! We are so happy to hear that our product successfully met your rehabilitation needs and helped improve your range of motion and mobility. At ROMTech, we recognize that a successful and timely rehabilitation is the primary goal, and we are extremely elated to hear that you achieved exactly that! Thank you for the five-star review and best of luck to you!Review from Jim B
5 stars05/26/2024
I will forever be grateful to my physician and Rom Technologies. I know I spent some money on this device, but other rehab sessions didn't work for me, and I wasted a decent amount in the quest for mobility after my knee surgery. This is not just easy and convenient to use; it is very effective.ROM Technologies, Inc. Response
06/03/2024
We are truly grateful to hear that our PortableConnect device has made a positive impact on your rehabilitation journey. At ROMTech, we deeply understand the importance of providing solutions that are user-friendly and accessible for patients during their recovery. Your feedback is incredibly valuable to us, and we want you to know how meaningful it is to learn that our product has truly met your rehabilitation needs. It's inspiring to hear about your progress in enhancing your range of motion and mobility. Thank you for sharing your experience with us, and we are dedicated to standing by you and supporting you throughout your rehabilitation process.Review from Doris M
5 stars05/18/2024
I recently used Rom Technologies' portable device to aid my recovery after knee surgery, and I couldn't be more pleased with the results. The device significantly accelerated my rehabilitation process, allowing me to regain mobility much faster than I anticipated. It's user-friendly and conveniently portable, making it easy to incorporate into my daily routine.ROM Technologies, Inc. Response
05/22/2024
Thank you, Doris, for sharing your positive review with us. We are truly grateful to hear that our PortableConnect device has been instrumental in your rehabilitation. At ROMTech, we understand the significance of a smooth and effective recovery, and we are fully dedicated to supporting our patients in their journey. Your experience with our product and the improvement in your mobility means a great deal to us. We are here as your partners, and we want to assure you that we are here to provide any assistance you may need. Your trust in our product for your rehabilitation is deeply appreciated, and we are genuinely rooting for your continued progress and well-being!
Customer Review Rating
Average of 37 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.