Business ProfileforClub de Soleil Vacation Club
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 5499 W Tropicana Ave, Las Vegas, NV 89103-5059
- BBB File Opened:
- 3/30/1999
- Years in Business:
- 26
- Business Started:
- 5/14/1998
- Business Started Locally:
- 1/2/2002
- Business Incorporated:
- 5/14/1998
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Business Management
- Ms. Chris Breed, Vice President of Operations
- Contact Information
Principal
- Ms. Chris Breed, Vice President of Operations
Customer Contact
- Ms. Bubbles Umali, Paralegal
- Ms. Chris Breed, Vice President of Operations
- Additional Contact Information
Fax Numbers
- (702) 252-0518Primary Fax
Phone Numbers
- (800) 775-8463Other Phone
- (702) 967-5000Other Phone
- (702) 252-0518
Customer Complaints
11 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/12/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Candis A
05/12/2024
Club de Soleil Vacation Club Response
05/23/2024
Soleil Management, LLC is responding to Consumers complaint in capacity as the managing agent for Club de Soleil.
Management requested to get into Consumers Room as per the Rules and Regulations that Consumer sign at time of check in. A leak was detected on the bottom floor of the building below the Consumers room. Management requested to enter the room to find out if the leak came from their room. Consumer became very aggressive towards the employee who enter so they left. A note was posted on Consumers door requesting that they come in the following day to check the room since employee was not able to completely check the room. Consumer decided to check out and was refunded balance on account as well as the deposit. Management and employees were very professional during this process. Soleil Management respectfully requests the Better Business Bureau to administratively close this case and consider this matter resolved.
Thank you,
Soleil Management
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