Business ProfileforSummer Foot Styles

I made a purchase on May 25th 2024 from the website www.summerfootstyles.com in the amount of $44.93. Now according to their website theyre located in ********* which should not take any longer than 5-7 days. Or at least provide me with a tracking number so when I didnt receive any tracking or shipping updates I was concerned so my first attempt of contact via email was sent out on May 30th 2024. With no response I again contacted via email on June 5th 2024 with no response once again my next attempt via email was June 14th 2024 and by this point I was searching for a customer service number but was unable to locate one. So now we are in July to be exact July 16th 2024 and I receive my tracking information through an app called shop so I checked it this morning & low & behold I have a tracking # finally via ***** from the company so i clicked on ******* brought me to the ***** website it proceeded to state that this tracking number does not exist. So instead of clicking the number itself from the shop app i decided to go directly to the ***** website & manually enter the tracking number & once again it stated to me the same message that the tracking number does not exist. So I went through all my emails & clicked on one that said my order has been shipped. I must have missed the email because I would have absolutely opened it. But with that being said I clicked the exact same tracking number provided which was still saying it was by ***** so when I clicked the tracking number directly from the email it brought me to some strange shipping website/carrier out of *****. And it just said order is order arrived at delivery point in ***** please be patient but the date was stated as arriving in ********, ***** on July 20th 2024 which the date today is only July 16th 2024 so how is that possible. Needless to say ive tried many times to reach out to them I have all the proof of all of my receipts, order numbers etc. any info that *** help my complaint stand I have.