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Find a Location

Western Reader's Service has 1 locations, listed below.

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    Business ProfileforWestern Reader's Service

    Subscription Agents

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    36 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2780 S Jones Blvd STE 200 PMB 3257, Las Vegas, NV 89146-5623
    BBB File Opened:
    12/15/2020
    Years in Business:
    51
    Business Started:
    11/27/1972
    Business Started Locally:
    10/16/2020
    Business Incorporated:
    10/16/2020
    Type of Entity:
    Corporation
    Alternate Business Name
    • R.D. Spaletto Enterprises, Inc.
    Contact Information

    Principal

    • Mr. Robert Spaletto, Owner

    Customer Contact

    • Mr. Ed West, Office Manager
    • Mr. Robert Spaletto, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    36 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/13/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Recently I received two issues of ************** (Account No. *************/** that I had not subscribed for. On 11/09/23, I called Vogue to cancel the subscription and was informed that they could only stop the mailing. I was informed that I would have to contact National Publishers Exchange (NPE) to cancel the subscription since they had placed the order. Upon calling NPE on 11/10/23, they said that they would cancel the subscription and the order had originated from Western Reader Services (WRS). I tried to call WRS on 11/10/23 but was not able to reach anyone. I have given no consent for this subscription and would like for it to be cancelled by WRS. I would like all of my personal information, including but not limited to my name, address, and billing information, to be deleted from the database of WRS and its business partners and/or affiliates. Also, I would like to make sure that I will not be receiving any bills from any fraudulent subscription. I refuse to pay any bills from WRS as well as its business partners and affiliates. Please cancel any and all subscriptions WRS and its business partners and affiliates have subscribed to using my information and do not do so in the future. I would like conformation that my information has been deleted, my account has been closed, and I will not be receiving any bills regarding this matter.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jessica P

    1 star

    02/19/2024

    Called Vogue about a subscription I never signed up for. I was sent to National Publishers Exchange and then was sent to Western Reader's Services where I got the voice mail of their manager, Ed. Basically, it's a scam to use your information to send magazines you never signed up for, and probably intimidate you into paying for later. It's pretty scummy. I wish someone cared enough to make it illegal for companies to do this.

    Western Reader's Service Response

    03/13/2024

    Hello. I apologize for the trouble this has caused. Usually, these promotional subscriptions are sent to former subscribers to reintroduce them to the magazine, but in the course of having the addressess verified by the post office sometimes the incorrect name and/or address is matched up. In any event, there was no billing and the subscription has been canceled with all information (name and address) deleted. You may receive one more issue should it have already been mailed prior to cancellation, if so, please disregard. Again, we apologize for the inconvenience and trust that should not happen again. Regards, and sincerely, Ed (customer service, Western Readers Service).

    Local BBB

    BBB of Southern Nevada, Inc.

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