3 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Richard H
1 star06/25/2024
Nobody speaks English and it's the primary language if you have a business in us. Had to use hand signals. They used this to overcharge me more than double going rate. When he said $20. I took that as price. All they did was pop 2 tires off rims I carried in. Took 5 mins. When he collected said $20 each. Then wanted cash only. I had debt card. Directed me to ATM in his office.. cash only. No receipt. Shady business
Amigo Tires Response
07/12/2024
Thank you for taking the time to share your experience. We sincerely apologize for any misunderstanding or inconvenience you encountered during your visit. We strive to communicate clearly with all our customers and regret that there was a language barrier in this instance. Our standard practice is to inform customers about the cost and payment methods upfront to avoid any confusion. The price of $20 per tire for removal is our standard rate, and we apologize if there was any miscommunication regarding the total cost. We do accept cash payments and have an ATM available for customer convenience, but we should have provided a clearer explanation and offered a receipt. We take your feedback seriously and will review our communication practices to ensure better service in the future. If you would like to discuss this matter further or if there is anything we can do to rectify the situation, please contact us directly at [email protected] Thank you for bringing this to our attention. We value your business and hope to have the opportunity to serve you better in the future.Review from Alex A
5 stars07/27/2023
No Complains great service and quick. These days shops claim to be busy and appointment only and no cars in bays. Flamingo shop with only 3 guys working and do what 8-10 guys do, if not quicker. Went for a flat repair was in and out. My dad went for service same thing in and out. Brother in law, 4 new tires done in less than an hour. Pricing is reasonable and again service hands down in and out. Plus, they check my tire pressure free every time, so I give the guy a tip. Definitely refer anyone to this shop!Review from Jocelyn T
1 star11/09/2021
Oct 27 I took my jeep to Amigo Tire to purchase a brand new tires and rims for &2,826.00. But, they don't have the size for the tire for what I want the 18" wheels and also the rims. So Luis L*** the manager told me that he'll have them here in his store by tomorrow 10/28 bring your jeep here by noon.
So i brought back my jeep and left them there. I also mention to him that me and my son we're leaving for San Diego the next day 10/ 29. He said no problem should be done by noon. He called me Luis the manger and told me that they have the wrong rims size it wont fit in my jeep. So I was upset of course after he promised he'll have it all ready then. So he refund the money and show me the receipt in my email and text me the receipt too, that was Friday the Nevada Day its holiday plus the weekend its not gonna show in my account.
11/1 Monday I check my bank there's no refund. So I called the US Bank and he said it might take 5 to 7 days for some company.
11/2 called Luis again, he said all of them is having a seminar and he'll call be back, no calls.
11/3 called Luis again reminding him I need that refund today. He said OK he'll me back.
11/4 called Luis again same answer, hell take care of it right away and you should have it by Friday if not he will pay it with his own pocket.
11/8 Monday still no refund.
11/9 I called my Bank this time dispute the charges. Its gonna take 10 business to file a report.
I come to realized AMIGO TIRE is running business FRAUD scanning customers!!!
They should not be in business.
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