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Business Profileforthetiredealer.com LLC
At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 1825 S Decatur Blvd, Las Vegas, NV 89102-8517
- BBB File Opened:
- 10/18/2022
- Years in Business:
- 5
- Business Started:
- 5/30/2019
- Business Incorporated:
- 5/30/2019
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Luis F Herrera, Manager
- Contact Information
Principal
- Mr. Luis F Herrera, Manager
Customer Contact
- Mr. Luis F Herrera, Manager
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
jimmy k
03/12/2023
thetiredealer.com LLC Response
03/14/2023
Dear Jimmy,
We are sorry to hear that you had a negative experience with our company and we want to address the concerns that you have raised in your recent review on our BBB profile.
Firstly, we want to clarify that we do not sell our customer information to any third-party entities. We take our customers' privacy seriously and have strict policies in place to ensure that their personal information is protected.
Additionally, we noticed that you have been a recurring customer of ours, and we value your loyalty and trust in our brand. We are sorry to hear that you had an issue with the tire that was delivered to you, and we apologize for any inconvenience this may have caused.
We understand that you had requested a return for the incorrect tire that was delivered, and we are pleased to inform you that we have taken immediate steps to resolve the issue. We have issued a replacement tire and provided return labels, which we have covered all the expenses for.
We hope that this resolution demonstrates our commitment to our customers and our dedication to providing the best possible service. If you have any further concerns or questions, please do not hesitate to contact us.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Sincerely,
Fernando *******
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