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Find a Location

Baja Auto Sales has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Baja Auto Sales

      824 S Decatur Blvd Las Vegas, NV 89107-3917

    • Baja Auto Sales

      3333 Fremont St Las Vegas, NV 89104-2212

    Business ProfileforBaja Auto Sales

    Used Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Baja Auto Sales has been proudly serving the Las Vegascommunity for over 25 years, offering a wide selection of quality pre-ownedvehicles at competitive prices. We are committed to providing exceptionalcustomer service, ensuring a seamless and transparent car buying experience forall our customers. Whether you’re looking for a reliable sedan, a spacious SUV,or a rugged truck, our knowledgeable team is here to help you find the perfectvehicle to fit your needs and budget. At Baja Auto Sales, we believe inbuilding long-lasting relationships with our customers by prioritizing honesty,integrity, and customer satisfaction. Visit us today to discover why Baja AutoSales is a trusted name in Las Vegas.

    Business Details

    This is a multi-location business.

    Find a Location

    Baja Auto Sales has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Baja Auto Sales

        824 S Decatur Blvd Las Vegas, NV 89107-3917

      • Baja Auto Sales

        3333 Fremont St Las Vegas, NV 89104-2212

      Location of This Business
      824 S Decatur Blvd, Las Vegas, NV 89107-3917
      BBB File Opened:
      10/6/2000
      Years in Business:
      25
      Business Started:
      6/14/1999
      Business Started Locally:
      6/14/1999
      Business Incorporated:
      10/1/2001
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Ms. Lisa Desantiago, Office Manager
      • Mr. Sam Vartoomian, General Manager
      Contact Information

      Principal

      • Mr. Sam Vartoomian, General Manager

      Customer Contact

      • Ms. Lisa Desantiago, Office Manager
      • Mr. Sam Vartoomian, General Manager
      Additional Contact Information

      Fax Numbers

      • (702) 870-0063
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      11 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/16/2024

      on july 13th i went to baja auto sales & thought i was purchasing a 2015 ****** versa note for $12,000 i gave them $3500 down & the salesman said 36 months of payments of $434 a month so i agreed to an as is warranty i paid the $3500 he gave me a form when my payment would be due how much & where to pay it & the smog certificate to the car said I would get the rest of my paperwork when I picked up the car on the 16th of July I went to pick up the car he handed me the key I then asked do I get some kind of ************** asked the manager for copies of my paperwork he gave me a pink form another smog cert when it was time to reg the car i need to get a drs form from the dealer i read this pink contract & i was confused it says i am leasing the car & for over $19,000 on one side& on the other side says $15,000 at the bottom it said at the end of the 36 months i then have the option to buy the car for $1200 dollars i was never told nor agreed to any of this especially a lease i went on 08/12 to talk with the salesman who sold me the car & get this drs form he was confused as well & got his manager the manager looked at the pink ********** went his office to pull it up on the computer he said that its a closed end lease I didn't understand what that was & it was not explained to me I have no idea what he's talking about no one said anything to me about any kind of ********** then said that the $1200 is a residual payment that's standard i told him I've never heard of that ever & he said oh well I'm sorry that no one explained it to you but that what you owe i never agreed to any lease agreement I would not have entered into any agreements with this company if i had known this I went in there to purchase or finance a car they lied to me about the ***************** of the car & what I will have to pay I would like to return this car & get out of this deal with this company, i want a refund of my *********** will go somewhere else
      Read More

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sergio M

      1 star

      09/17/2023

      Bad dealership to go to. They lie from the very begining. They say they offer you gap insurance when they dont or even mention it to you at all. Contracts says n/a on all of the self insurance options for the same reason that they dont offer it to you.They sold my contract to a california finance bussiness without my knowledge There is no denied gap insurance with signature of denial. One manager even treats you professional . He refused to help out with contracts saying its not their business anymore while his other partner said all the contrary. Got my contract and best believe they altered the contract and will be getting legal court action for their careness towards their clients and unprofesional business. One star is being generous but not earned.

      Baja Auto Sales Response

      09/20/2023

      We appreciate the update regarding your situation. We are pleased to hear that you have already been in touch with our store and that our manager has been able to assist you. It's reassuring to know that your vehicle is undergoing necessary repairs at no cost to you, especially if the same parts are being replaced. I would like to take this opportunity to clarify our standard practice at Baja Auto Sales. We make every effort to ensure transparency in our vehicle listings by providing ****** reports for all our cars when they are posted for sale. ****** is a third-party vehicle history provider that charges for its services, and anyone interested can obtain a ****** vehicle history report at any time by paying for it directly from ******.

      Local BBB

      BBB of Southern Nevada, Inc.

      BBB Reports On

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