ComplaintsforPro Van USA, LLC
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Complaint Details
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Initial Complaint
04/04/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Pro Van USA LLC (E12776362021-0) was scheduled to complete a van camper build out prior to September 30, 2023. We had many challenges with this van builder and finally decided (as the van project was not moving forward) to cease the van build out on December 15, 2023 when we picked up the partially started van and take it to another van builder.We had prepaid Pro Van $19,000.00 in addition to providing supplies and other equipment. Based on the work that was completed, I estimate that Pro Van owes us $13,000.00 in uncompleted work and parts. Pro Van owner has agreed he owes us a refund; however, he continues to ask for more time to make restitution.At this point we are nearing the completion of the van we started with Pro Van and will need to pay for the completed service to another van builder. I appreciate you reading our situation.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.