92 Customer Reviews
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Review from Sharon M
1 star04/11/2024
Scam! Keep sending and charging credit card $198.00! A very expensive way to not get anything over the internet! I want 2 months back and credit to my credit card! Very dissatisfied!
ACV For Health Response
04/19/2024
Hello Sharon, We do apologize for any inconvenience this may have caused you. If you have not cancelled your account has rolled into a monthly subscription as agreed to by the terms and conditions (you had to agree to the terms to be able to place the order). We did not receive a cancellation request from you in the allotted time, so we naturally assumed that you were satisfied with the product and charged you accordingly, as agreed to by the Terms and Conditions. Rest assured, the account is canceled and you won't receive any further charges. Thank youReview from Michelle V
1 star04/11/2024
Horrible. Did not receive what I ordered and was charged an exorbitant amount of money ($198.78) I am disputing the full amount and tried to email, but of course the email wouldn't go through.ACV For Health Response
04/19/2024
Hello Michelle, Due to safety measures and cleaning procedures to keep you and our employees safe, delays can occur. Your order has been successfully delivered to the mailing address you provided on April 8, 2024. We are sorry you did not receive your package as promptly as you expected. To track your package, please visit the link provided below: TRACKING LINK: https://**********.com/go/*******************************=********************** TRACKING NUMBER: ********************** Thank youReview from Kathy P
1 star04/03/2024
I purchased Keto + ACV and ACV for Keto health cleanser. I purchased two bottles of each. The products did not work. Per your instructions, I paid to send the other two bottles back for a refund of $61.69. I sent the two bottles back on 10.14.23. TO THIS DAY - NO REFUND!!!. I get the runaround every time I call. I have been told it's in the finance dept under review. So today is 04.03.24 I have called or emailed every week since 10/23/23 to check the status of my refund check. I am frustrated and not sure where to go from here. DO NOT BUY FROM THIS COMPANY. I am forced to click a star rating wish there was a -star rating! Kathy PACV For Health Response
04/15/2024
Hello Kathy, We sincerely apologize for the delay in issuing your refund via e-check. We understand the inconvenience this has caused you, and we want to assure you that resolving this matter is our top priority. At this time, we are still awaiting updates from our department regarding the processing of your refund. Rest assured, we are actively monitoring the situation and expediting the process wherever possible. We understand the importance of timely resolution and the frustration caused by delays. Please know that we are committed to providing you with a resolution as soon as possible. We will continue to keep you informed of any progress and will promptly contact you once your refund has been successfully processed. Thank you for your patience and understanding in this matter. Sincerely,Review from JoDelicia M
1 star03/28/2024
This is a scam on seniors. I selected a one time order but have been receiving these packages and they are charging my card! I have tried to get a phone number but it never shows up. I did file a complaint and they removed that order last month . I want to return all these unopened packages that I never asked for! How can I send them back?ACV For Health Response
04/08/2024
Hello JoDelicia, We do apologize for any inconvenience this may have caused you. If you have not cancelled your account has rolled into a monthly subscription as agreed to by the terms and conditions (you had to agree to the terms to be able to place the order). We did not receive a cancellation request from you in the allotted time, so we naturally assumed that you were satisfied with the product and charged you accordingly, as agreed to by the Terms and Conditions. As per checking, your account was canceled and fully refunded for the most recent (January) order, without requiring the return of the products. Rest assured, the account is canceled and you won't receive any further charges. Thank youReview from Sherri E
1 star03/03/2024
I wanted the 39.98 5 bottles of gummies with free shipping. When a message came up about possible fraud,I backed my info out and contacted my financial institution fraud depth. This company here charged my account 199.99. I have texted,emailed and my emails are being blocked and no answers to texts or e mails and the contact button has been blocked for me to use. I want my money back. Not only did they scam me for more money,they have a 30 day money back guarantee. I will be filing a fraud case as I've given them ample time to answer me and I have been blocked. They also sent some texts wanting me to cluck on other links for the discounts. I will not. I am on a fixed income and they have taken way beyond what they advertise for. I'm very disappointed. I have all the calls texts and emails I have tried to send with no replies but them trying to get me to click on more things. I want a full refund for the 199.99 Thank you. Sherri *******ACV For Health Response
03/06/2024
Hello, We sincerely apologize for the inconvenience that this situation has caused you. Regrettably, we are unable to find any records of your account within our system. To expedite the resolution of this matter, we kindly request you to provide us with essential details such as your account name, number, order ID, or any other relevant information. This will enable us to promptly address your concerns and provide a satisfactory solution. Thank you for your understanding and cooperation.Review from Lari Nickens R
1 star02/27/2024
Hello, I am contacting you due to an issue with my order. I purchased 1 bottle, someone from your company called a few weeks later..asking me about my order. I told this person that I was not interested in any more bottles. Well, I received one more bottle a couple of weeks ago, then a couple of weeks later I received another bottle! What's up with that? The gummies do not work for me. Please respond ASAP please. I am reporting to BBB and anyone else I can. Calling my bank next. LariACV For Health Response
03/04/2024
Hello Lari, We do apologize for any inconvenience this may have caused you. If you have not cancelled your account has rolled into a monthly subscription as agreed to by the terms and conditions (you had to agree to the terms to be able to place the order). We did not receive a cancellation request from you in the allotted time, so we naturally assumed that you were satisfied with the product and charged you accordingly, as agreed to by the Terms and Conditions. As per checking, your account was canceled and fully refunded on 02/28/24 for the last order in February. Rest assured, you won't receive any further charges. Thank youReview from Sherry J
1 star01/29/2024
I mailed back an order on December 30th, and I still haven’t received my refund. I have called them twice, and they tell my they are going to send me a check and are charging me $10.00 a bottle for restocking fee. I told them I want the refund put back in my credit card and they told me they couldn’t. I am still waiting for this so called echeck. This place is a rip off. They have the unopened product back, I just want me refund. Sherry JACV For Health Response
01/31/2024
Hello Sherry, We appreciate you making us aware of your negative experience. We strive to provide excellent customer service in a timely manner, and we apologize for the inconvenience this has caused. This matter will have to be escalated to our billing department to confirm whether or not the reimbursement was successful. Once we receive a response, we will reach out to you to clarify further. Your patience is much appreciated. Thank youCustomer Response
02/16/2024
I have reached out to them and they still haven’t sent my refund back to me. When I talk to them the aren’t being honest about what they say they are going to doReview from Linda P
1 star01/23/2024
I have tried these Gummies and do not want to receive another bottle! No instructions or packing slip come with the package! I do not wish to receive 1 more bottle! Whether there was fine print, I didn’t see any and just like the instructions on how to use these and no packing slip, I believe this is a scam. Please do not send these anymore. If you could give me the Telephone number, I would love to talk to someone there.ACV For Health Response
01/25/2024
Hello Linda, We do apologize for any inconvenience this may have caused you. If you have not cancelled your account has rolled into a monthly subscription as agreed to by the terms and conditions (you had to agree to the terms to be able to place the order). We did not receive a cancellation request from you in the allotted time, so we naturally assumed that you were satisfied with the product and charged you accordingly, as agreed to by the Terms and Conditions. Rest assured, the account is canceled and you won't receive any further charges. Should you have any further questions or concerns, please feel free to reply to this email or contact us directly at the toll-free number below. Thank you, Customer Support (844) 200-2086Review from Kristin S
1 star01/22/2024
Horrible! It’s a scam! I have attempted to contact you to cancel this charge/product yet you continue to charge me and ship product I don’t want.ACV For Health Response
01/25/2024
Hello Kristin, We do apologize for any inconvenience this may have caused you. If you have not cancelled your account has rolled into a monthly subscription as agreed to by the terms and conditions (you had to agree to the terms to be able to place the order). We did not receive a cancellation request from you in the allotted time, so we naturally assumed that you were satisfied with the product and charged you accordingly, as agreed to by the Terms and Conditions. As per checking, we issued a refund of $191.82 via echeck on 01/24/24. Rest assured, the account is canceled and you won't receive any further charges. Thank youReview from Renee B
1 star01/04/2024
This does not work and please cancel my subscription. I do not want it......ACV For Health Response
01/11/2024
Hello Renee, We regret any inconvenience that the customer has experienced, and we assure you that we are doing everything possible to resolve their complaint. We take great care to ensure that important matters such as this are properly managed. Rest assured, the account is canceled and you won't receive any further charges. Thank you
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