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Find a Location

SlimFusion Keto+ACV Gummies has 1 locations, listed below.

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    Business ProfileforSlimFusion Keto+ACV Gummies

    Vitamins and Supplements

    At-a-glance

    Customer Reviews

    1.02/5stars

    Average of 47 Customer Reviews

    Customer Complaints

    57 complaints closed in last 3 years

    57 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 81827, Las Vegas, NV 89180-1827
    BBB File Opened:
    12/1/2023
    Business Management
    • Mx. Business Owner, Owner/Manager
    Contact Information

    Principal

    • Mx. Business Owner, Owner/Manager

    Customer Contact

    • Mx. Business Owner, Owner/Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    57 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/18/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I bought the Keto acv gummies from Slimfusion on 12/31/2023 for $119.49. Order #OAAAB05414. The company sent me ACV gummies only with a colon cleanse they charge me $59.99 , I was suppose to uncheck a box not to receive that item too. So it was included in the order. I had 10 days to call them and return the order. Return # D511L55540B9. I return them and was received by Slimfusion on 01/08/24. Tracking usps9535114996124009246834. I have been calling the company and sending emails every two weeks since 01/18/24. They all claim the billing department sent me an electronic check from ************************** my email on 01/15/24 in the amount of $139.48, in which I never received. They could not refund my money back to my credit card due to an issue with my card they claim. So every time I contacted them through email or phone, its always the same answer, Our billing department will look into it and call you back and no one has contacted me by phone or email about my refund. I believe I was scammed by Slimfusion and want to report them for fraud and I want a full refund.
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    Customer Reviews

    47 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Debra S

    1 star

    06/13/2024

    This is totally a scam I got billed for a second shipment that I didn’t ordered call customer service and they issued a $100 of the $198.78 and was told once I get the shipment to return it to them told me everything I needed to do and then was told they couldn’t refund cause a bottle was opened I argue with them that the bag was never open they finally said they would refund the remainder to my card but it wouldn’t go through cause they had deactivated my account then they said they would issue a e check which I have never received this has been going on since 2-02/24 I have emailed and called customer service and I keep getting the run around they keep telling me someone would call me within 24-48 hours and and no phone call they can’t give me an email or number to contact the billing department I have told them I am not going to roll over and forget about it everyone in the billing department should be fired it’s like talking to a wall I think they have a script that they read from

    SlimFusion Keto+ACV Gummies Response

    06/24/2024

    Hello Debra, We sincerely apologize for the delay in issuing your refund via e-check. We understand the inconvenience this has caused you, and we want to assure you that resolving this matter is our top priority. At this time, we are still awaiting updates from our department regarding the processing of your refund. Rest assured, we are actively monitoring the situation and expediting the process wherever possible. We understand the importance of timely resolution and the frustration caused by delays. Please know that we are committed to providing you with a resolution as soon as possible. We will continue to keep you informed of any progress and will promptly contact you once your refund has been successfully processed. Thank you for your patience and understanding in this matter. Sincerely,

    Local BBB

    BBB of Southern Nevada, Inc.

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