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Find a Location

The Shop has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • The Shop

      720 Preston Dr Mesquite, NV 89027-4301

    Business ProfileforThe Shop

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    720 Preston Dr, Mesquite, NV 89027-4301
    BBB File Opened:
    7/10/2012
    Contact Information

    Principal

    • Mr. Todd Delano, Partner

    Customer Contact

    • Mr. Todd Delano, Partner
    • Mr. Jody Burnside, Partner

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Derek G

    1 star

    02/02/2023

    Do not use “The Shop.” They charged me $220 to install a $25 wiper switch, based upon inflated and hidden charges. They held my vehicle for 12 days before I insisted on it being returned. When I dropped the vehicle off it had 1/4 tank of gas. When I picked it up the tank was empty. This is a very dishonest establishment which violated each of my rights as an auto repair consumer.

    The Shop Response

    02/13/2023

    Honesty is key. I would be happy to show anyone the invoice and breakdown of the charges. Firstly, the switch was 70 shop cost and marked up to 96.00 (less than %30), there was a 1/2 hour diagnostic which is a 50.00 charge. which is extremely cheap. the labor to replace the faulty switch was .6 hours which is 60.00. Furthermore when vehicle was dropped off customer stated the truck is not used and is a project get to it when you can. as soon as the customer called an stated he needed the truck we had it done within two days. as far as gasoline missing. that is just funny. never even took the truck for a test drive since the customer stated there was a hole in the fuel tank. Lastly the customer had someone else wire in a radio and messed it up then tried to blame The Shop for the issue. customer rating 1 of 5 would not recommend to anyone. I am completely transparent and i feel like the customer is not being completely honest on this transaction.

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