Business ProfileforSkalys Moving Xpress LLC

Urgent Complaint - Suspected Fraud and Loss of Belongings During Move The movers claim that approximately 20% of our belongings were loaded onto a separate truck, which was subsequently involved in an accident. Despite our persistent attempts to communicate over the last two weeks, we have encountered resistance and a lack of cooperation in providing crucial information to verify these claims.Specifically, we have repeatedly requested the following information, but have received no satisfactory response:1) A copy of the police report filed in connection with the accident involving the separate truck carrying our belongings.2)Pictures documenting the extent of the damage sustained by the alleged 20% of our belongings in the accident.3) Detailed information, pictures, and the current whereabouts of our 80% 'un-damaged' belongings, including an expected delivery date.Our concern is compounded by the fact that our belongings include numerous essential items that are irreplaceable and of great significance to our family's well-being and health. These items comprise vital medical devices, such as a cardio-mems sensing-reader crucial to monitoring my 85-year-old father's heart implant, custom-assistance devices essential for my 83-year-old mother's care after her strokes and dysphagia, as well as invaluable educational audio-sensory custom electronics and devices for my son. Additionally, we have entrusted the movers with our cherished memories in the form of pictures, expensive paintings, and select artifacts accumulated over many years.The lack of transparency and cooperation from the movers has left us feeling vulnerable and devastated. The entire experience has been highly unprofessional, and our family is now living under duress and fear.We implore you to take this matter seriously and conduct a thorough investigation into the suspected fraud and loss of our belongings. Urgently, we request the corrective actions.