ComplaintsforRazo Sprinkler Repair, LLC
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Complaint Details
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Initial Complaint
05/16/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I engaged R*** Sprinkler services to complete lawn maintenance and to paint the grass on my front lawn while it was in a period of regrowth. Mr. Baltazar R*** took an extended amount of time to come to my property. When he finally did arrive, the grass paint was sprayed carelessly and incompletely. The yard continued to look brown and there were additionally decorative rocks, bricks and sidewalk that had green stain on them. I asked Mr R*** to return as the work was incomplete and also to remove the stain. He promised that he would but then did not send anyone to complete the work and rectify stain. I asked that he please refund the payment. He also agreed to refund this cost but then did not. Additionally, he did not inform me that he was only able to complete the yard work on Saturdays at the time of my engaging him. As Saturdays also did not work for me, I asked him to refund the payment for landscape work. He also did not refund this amount. I am requesting 1. A refund of the cost for 1 month of landscaping which was never performed 2. A refund of the cost for the green paint which was not done well and damaged my wall, sidewalk and decorative rocks (which still have green stains after several months of weathering)
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.