Customer ReviewsforLift Kits 4 Less
86 Customer Reviews
- Date
- Highest Rating
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Review from Larry L
1 star04/12/2022
Please do not use this company , placed an order November 20/21 said about 4-5 weeks , 5 months later still waiting , took money day 1 , won't answer phone , because of COVIDLift Kits 4 Less Response
04/22/2022
Hello Larry ****
Thank you for your review. We apologize for the delay as it appears that this unit has just became available to be shipped from the manufacture. We are working to get this ordered completed and shipped. Tracking information will be emailed to you as soon as we receive it from the manufacture. Again we apologize for the extended delay.
Thank You
LK4L Customer ServiceReview from Joseph k
1 star04/04/2022
Returned my order 2 weeks ago with tracking information from UPS that says been delivered. Wont respond back to my messages thru their own website. Don't bother calling the phone number as it repeats the same message over. Wish i saw these reviews before making my purchase.Lift Kits 4 Less Response
04/05/2022
Hello Joseph *****
Thank you for your review. We apologize for the delay of your refund. Your return was mixed in with another return from the same manufacture. We apologized it was missed as it now refunded as of today 4/5/2022. You will receive an email confirmation of the refund. No further action is required.
Thank You
LK4L Customer ServiceReview from Lindsay M
1 star03/01/2022
I ordered a product through Lift Kits 4 Less and had to cancel my order for personal reasons. It has been almost over a month and no refund to my account as of right now. I have left 2 customer service tickets with no response. And as everyone knows, you can't get them on the phone. Easy to take your money but not to get it back. Talking over $1k on the product for my refund. I would like some answers as this is getting extremely frustrating. I have never dealt with a company with such poor customer service.Review from Carl S
1 star02/12/2022
I placed an order for a pair of Hotchkis Max Handle Bars on November 29, 2021 that were advertised what I perceived as a very good sale price. I received the initial order Information
and presumed the order would take a bit longer than usual. I am writing this as of February 12,
2022. I have tried contacting Lifts Kits 4 Less more than several times using their site and phone since mid January 2022. I have not received any kind of a response as of yet.
Root Cause Effect - Lift Kits 4 Less have taken my available funds, tied up my line of credit that
has been used for those parts and now cannot make another order else where until this order is credited back into my account. The last thing that has occurred is my project has been at a standstill for the last two months because these parts are needed before I can continue on with all the modification that will be done.
I have made contact with the Manufacturer, Hotchkis. They have the kit in stock and told me that they can fulfill that order when I was ready. In other words, Lift Kits 4 Less didn't have it in stock to clear out inventory and have never placed an order with the manufacturer.
I have had to file a claim with my financial institution. Who knows how long that process should really take?
My recommendation would be not to jump at something that looks like it is too good to be true, because this was really too good to be true. I did not look at reviews first of Lift Kits 4 Less on how they have been conducting business for as long as they have been operating
like this without any concern or consequence and legal retribution.
DO NOT DO BUSINESS WITH... LIFT KITS 4 LESSReview from Jayson M
1 star02/09/2022
I have reached out to them multiple times about my order status with no response. I ordered a kit on 9/24 at this point I want a full refund but can't get ahold of them. So I guess I'll just file a claim with my banks fraud department and just purchased the kit through someone who cares about there customer. This is probably the worst company I have ever worked with.Review from Andrew W
1 star02/09/2022
Summary: STAY AWAY. I placed an order for a pair of shocks in August 2021, it is currently mid Feb 2022. I was told in November that we were waiting on a manufacturer to supply the product and it was due at christmas. Fine OK. Christmas comes around the product arives in inventory, shows on their website as in stock. They've already charged my credit card in August so I'm not ordering another set. Their phone line leads to nothing, their customer support ticket service gives 0 resolutions, and their chat feature only allows you to contact someone if you say you want to order a product and need help selecting. Even then it takes hours to get connected to someone IF they dont end the chat on you. I would never order from this placeReview from Joanne H
1 star02/08/2022
Customer service is horrible. I have been trying to cancel my order and nobody contacts you back. Quick to take the money but you get no product and no customer support.Review from Nathaniel P
1 star02/07/2022
I ordered a set of rims in November 2021 at first I received an email saying that my billing information was incorrect, which I was informed later that it was fixed. After fixing my billing info, $523.80 was removed from my bank account for the price of the rims. It is now February 2022 and I have not received a shipping confirmation nor will the company respond to my emails. All I want to know is if and when I might receive my order or a refund otherwise. The item number for the rims is HLZB-100P-XXXXXXX. I am very disappointed with my transaction and so far would not recommend using this company.Review from Christopher A
1 star02/02/2022
request a refund sent several emails no response this seller will not respondLift Kits 4 Less Response
02/04/2022
Hello Christopher A*****
Thank you for your review. We apologize for the delay of cancelling your order and issuing you a full refund. Your order was actually issued a full refund on 1/27/22 per your request. This order was cancelled per your request do to the additional freight charge to Alaska that you did not want to pay. We thank you for the opportunity to supply your vehicles needs.
Thank You
LK4L Customer ServiceReview from Savannah C
1 star01/27/2022
The worst customer service I have ever received. They don't have a phone number you can contact and their "online chat" just sends you to a form to fill out and submit an email address that nobody checks. I placed an order on 12/8/2021 and still have not received it or any tracking info and it is now 1/27/2022. I submitted a ticket to their online support about my order status on 12/15/2021 and still have not received a response (it is now 1/27/2022) . I will have to dispute the charge on my credit card statement and reorder somewhere else. Do not order from this company!Lift Kits 4 Less Response
02/04/2022
Hello Savannah ******
Thank you for your comments. We apologize we could not fill your order as anticipated. The manufacture has been out of the unit your ordered for over a month now. Per your request to cancel on 1/30/22, your order was issued a full refund on 1/31/22. No further action is required.
Thank You
LK4L Customer Service
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