![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforLakeridge West Apartments
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/13/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
They are trying to charge me almost $10,000 for a lease break fee and other move out charges. I HAD to leave due to job loss and they took complete advantage of that. This has to be criminal in some way. There is no way anyone can afford to pay $8,915 (with interest accruing at an alarming rate). I'm sure they will come back and say that it's in their lease and it is policy to charge that. But they are taking complete advantage of someone who fell on hard times. This has caused me PTSD, severe anxiety and I'm falling into a deep depression because of this. There has to be something else that can be done. There is no way I can afford this and now it will be sent to collections and I won't be able to find a place to live! They are literally ruining my life and they couldn't care less because they are a corporate company. They don't care about small people like me. I have had to contact a suicide crisis hotline because of this and this alone. My life is going to be ruined by them.Initial Complaint
09/13/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We put down our required amount of $100.00 to lease an apartment and had to cancel our request to lease. The amount is supposed to be returned if we didn't lease. We have been calling and emailing for over a month with the leasing manager, Jessie Flagmeier with no resolve to receiving our money. Some emails have not been answered as the last has been ignored. We would like our money back as it states in their contract. We let her know that we wouldn't be leasing over two months ago and we are still waiting to receive our money.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.