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Find a Location

Audiology & Hearing Aids of Nevada, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAudiology & Hearing Aids of Nevada, Inc.

    Audiologist
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Audiology & Hearing Aids of Nevada, Inc. is a locally owned office offering hearing care, including audiology testing and fitting of hearing aids.

    Products & Services

    Audiology & Hearing Aids of Nevada, Inc. provides audiology testing for pediatrics to seniors, as well as hearing aid fitting and ear molds. Major manufacturers are available.
    This business accepts private insurance billing, Medicare & Medicaid and also provides discounted programs for low income patients.


    Business Details

    This is a multi-location business.

    Find a Location

    Audiology & Hearing Aids of Nevada, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      1701 Lakeside Dr, Reno, NV 89509-3409
      BBB File Opened:
      10/17/1962
      Years in Business:
      84
      Business Started:
      1/1/1940
      Business Incorporated:
      4/22/2003
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Nevada Hearing Specialists
      Business Management
      • Dr. Christopher D. Harjes AuD, President
      • Ms. Kelly Wilson, Office Manager
      Contact Information

      Principal

      • Dr. Christopher D. Harjes AuD, President

      Customer Contact

      • Ms. Kelly Wilson, Office Manager
      Additional Contact Information

      Fax Numbers

      • (775) 322-8856
        Primary Fax

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/20/2023

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      Need hearing aids, so was told by front desk staff, audiologist, and insurance person @ Swank Family Hearing that they were in-network and that I would receive hearing aids for max $900 out of pocket. I’ve now received bills now for $5300 for the $900 hearing aids. Turns out Swank isn’t in network, which they didn’t know, so Swank is now trying to tell me it’s my fault. I now have hearing aids that don’t fit well and can’t get adjusted because I “need to pay my bill!” Also, my medical records have been altered because they used to say $900 out of pocket max when they no longer say that. I assume Alicia is trying to cover her mistakes by deleting information from my records. Insurance (United Healthcare) says Swank did not fill out any of the required forms for reimbursement or get a pre-authorization so they won’t pay a dime toward the devices - only my Dr visits. I just want to return these hearing aids, pay $0 and move on with my life.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mary P.

      1 star

      12/09/2022

      Horrible patient experience with ********************* who bought the business from ***************************. Dr. ***** was the best. ***** disparaged Dr. ****** reputation by saying he had skipped town like a *****. She said this in a waiting room full of Dr. ****** former patients.********************* called the police when I questioned her competence and asked for a refund since she refused to provide the service I had paid to be performed. As I waited for the police, she shoved me hard, hurting me since I was fresh from total hip replacement. ***** got up in my face and threatened to make me sick with her cold germs if I didn't get out before the police arrived. She even forcibly grabbed my patient's chart from me and tried to blackmail me by saying she'd give them back only if I left before police arrived. I refused.Police arrived and I have filed a police report against ***** for assault and battery. I also filed with the state for Elder Abuse. I notified my insurance of what happened, asking them for me to see another hearing provider to help me with my hearing aids.

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