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Find a Location

Smart Style has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Smart Style

      5260 W 7th St Reno, NV 89523-2332

    • Smart Style

      4855 Kietzke Ln Reno, NV 89509-6549

    • Smart Style

      155 Damonte Ranch Pkwy # A Reno, NV 89521-2990

    • Smart Style

      2425 E 2nd St Reno, NV 89502-1218

    • Smart Style

      3200 Market St Carson City, NV 89706-7984

    Business ProfileforSmart Style

    Beauty Salon
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Smart Style has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Smart Style

        5260 W 7th St Reno, NV 89523-2332

      • Smart Style

        4855 Kietzke Ln Reno, NV 89509-6549

      • Smart Style

        155 Damonte Ranch Pkwy # A Reno, NV 89521-2990

      • Smart Style

        2425 E 2nd St Reno, NV 89502-1218

      • Smart Style

        3200 Market St Carson City, NV 89706-7984

      Location of This Business
      5260 W 7th St, Reno, NV 89523-2332
      BBB File Opened:
      4/16/2012
      Years in Business:
      26
      Business Started:
      4/28/1998
      Business Incorporated:
      12/29/1978
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Regis Corporation
      Business Management
      • Ms. Pilar Lopez, Area Manager
      • Mr. Dan Hanrahan, President
      Contact Information

      Principal

      • Ms. Pilar Lopez, Area Manager

      Customer Contact

      • Ms. Pilar Lopez, Area Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/14/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      May 11, 2024 My son and husband got haircuts at SmartStyle for the first time, but they messed up both of their hair even though I showed them pictures for inspiration and explained the hairstyle we wanted. I called the manager and complained about the service. The manager offered to fix the issue, but I explained that another staff member had already tried to fix my son's hair and had still messed it up. We just want a refund of the $54, but they don't offer refunds. It's frustrating AND STRESSFUL

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Camilla K

      1 star

      02/16/2022

      I received the worst haircut in my 81 years at SmartStyle on **********! I left a picture and rating on Yelp, ****, **. The company first offered to give me credit in store coupons...now will not accept phone call nor will she answer emails. I have sent photos, etc. to her. Not very professional I think. Look on my Yelp review and see what you think of this haircut for your mother, grandmother, great grandmother. Remember I'm 81 and to have this haircut at this age is a mockery of hairdressers!

      Local BBB

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