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Find a Location

775 Vapes has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • 775 Vapes

      10310 N McCarran Blvd Ste 400 Reno, NV 89503-6851

    Business Profilefor775 Vapes

    Electronic Cigarettes

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    10310 N McCarran Blvd Ste 400, Reno, NV 89503-6851
    BBB File Opened:
    3/28/2018
    Years in Business:
    10
    Business Started:
    3/1/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Derek Maldonado, Owner
    • Mr. Archie Baca, Owner
    Contact Information

    Principal

    • Mr. Derek Maldonado, Owner

    Customer Contact

    • Mr. Derek Maldonado, Owner

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/10/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    **FRAUD ALERT**I was contacted by the owner Archie B*** (Co Owner of 775 Vapes) based in Reno, Nevada February 27th 2023 He called me asking if I wanted to place an online order for Vape Juice through Venmo/Cashapp OR PAYPAL. I told him I don't use any of those service, I paid him $100 through ZELLE 10 mins later the owner Archie B*** texted me back and said "This is bad I might need ur help", I kindly called him back to see what was going on? he said he needed another $40 so he could pay the employee who makes the vape juice, He promised to pay me back the following day which I have NOT been reimbursed for. FAST FORDWARD to Monday March 3rd 2023 I looked at my bank statement and there was $362.45 in PAYPAL charges with ARCHIE B***'S name attached. These are 100% Unauthorized/Fraudulent charges to my personal bank account. I confronted him about these charges and explained to him that he had already been paid $140 through ZELLE, He denied any wrong doing he a LIAR and a theive. I made Mutiple attempts to try and rectify the situation with the owner and was promised to be refunded and also be given the products I paid for. NOTHING HAS BEEN DONE, Tracking number shows no package being delivered to **** Excuse after excuse is all I get. Now he is blaming his business partner ****** who I have never met or talked to before. At this point I don't believe a word he is saying! It's been over a week and he still hasn't paid me back or try to rectify the problem. I used to think 775 Vapes was a honest and reliable business but after reading another complaint and it matching up to my experience. Its a NO Brainer, I have lost a total of $361.65 for What supposed to be $100 ... I had to get a new debit card so this doesnt happen again I'm wondering who else he has screwed over..... MY bank is now involved and I want to file a complaint through the BBB Thank you for your time, *****

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kim T

    1 star

    12/28/2022

    This store is fraud. I was ordering from them for over a year. Then my orders started coming later and later. I placed an order with ****** in October. I never received it and he said that it is the post office that was causing the problem and he was sending me another package. I have asked for a refund several times and after 2 months he said my refund is in the mail. Well now it has been 3 months and still have not received my refund. DO NOT ORDER FROM THESE PEOPLE ONLINE. You will get ripped off! Never received my product and never received my money back.

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