Business ProfileforCore Cellular Synergy

Signed a contract with company on 4/15/24. Per the contract i could cancel. If I wanted to cancel i had to email it to Brian. I emailed Brian on 5/06/2024 and let him know i was cancelling as of this date and to not send out any more supplements to me. There was no response to that email. On may 8th Yolanda D******* emailed me and i advised her that i cancelled. She stated she would let office and Brian know that i sent a cancellation email on the 6th. I still heard nothing. On may 16th i emailed Brian again. I asked him for a response or i was contacting better business bureau. He finally responded to that email saying they got my termination request and that as per my contract refunds would be issued within 45 days reflective of any costs incurred while on the program and an invoice would be generated at that time. I responded back to this email informing him his refund policy states 30 days and not 45. I heard nothing. On 6/10/24 i sent another email stating that the contract i signed said within 30 days i would be refunded and we are beyond the 30 days at this point . I stated that they are now in violation of there own contract and i am expecting a full refund by end of day or i will need to retain legal counsel on how to proceed. No response to that email. Today is now 6/21 and we are past the 45 days that Brian stated i would be refunded within and no email, invoice, or refund has been issued.