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Customer ReviewsforInc for Free
14 Customer Reviews
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Review from Daryl T
1 star04/05/2024
Ink authority helped me start up one of my businesses two years ago Started another business a year later, which was a franchise because I was fairly satisfied with their initial help starting up.Soon after getting the second one started up, I got notices, saying I owed them more money for the first business for being a registered agent. At that time I told them I did not need their assistance being a registered agent that we would handle that going forward. Cancel anything that they were saying they were going to *************.They did say something about contacting Secretary of State. But I did not realize me doing that was needed to take them off. You would think me telling them I did not need their service would be enough.! And if it wasnt enough, they should have told me that. But I guess they didnt want to so they could continue billing.Never heard anymore from them until now. Theyre trying to say I owe them for the second LLC. When I called a question now theyre saying the first one is getting higher and higher and higher and now I owe the second one. Its just a scam Beware and do not use this company to start your LLC. I may not need another because Ive got these two. But with a 300 franchise group and growing by 50 a year, Ill make sure all of these from going forward knows not to use inc authority. Not to mention being in the rotary and community, growing community I get asked all the time about starting a business and so forth. So I will never recommend them again.Make things right clear my account as you guys have did nothing. Other than just try to keep billing when I told you I didnt need service and then I may reconsider referring.Not asking for any money back I just want my balance cleared because I clearly asked and stated that I did not need you guys service after that first year, which was included in the initial packageInc for Free Response
04/08/2024
Mr. Turner formed both of his LLCs in January - DT Travels & Sales on 1/6/22 and Modern Terrain 1/4/23. We provide clients with 1-year of free Registered Agent Service. After the first year, there is a charge to maintain us (Inc Authority) as their registered agent. Mr. Turner opted-in for auto renewal for his Registered Agent service with us. Unless specifically notified, we make attempts to renew the clients Registered Agent service. We show no record of having contact with Mr. Turner since a phone call on 5/26/23. If there are any issues, our Renewal Team is available M-F 6a-5p PST at 877.362.6366.Review from Maria K
1 star03/29/2024
Stay away from this company! I used them to set up my LLC. When I decided not to start my business, I contacted them and told them I would not be paying them for another year BEFORE THE **** WAS DUE. I contacted my state and filed all paperwork, paid all fees to shut down the LLC.I received numerous voice mail messages from Inc Authority AFTER I told them I would not be continuing with their service. I didn't return the calls since I had already conveyed to them that I was canceling the LLC.Today I got an email containing the following text:"Your account is 30 days past due. Without payment for services rendered, we are forced to turn your account over to collections.We want to help you avoid collections."The woman I spoke with today told me I had to send them a confirmation from my state, but suddenly when I told her they'd better not send anything to collections, she found my state had already notified them.You don't need to pay these people for anything. Do it on your own and save the money.STAY AWAY FROM THIS COMPANY!Review from Jay N
1 star03/06/2024
NEVER DO BUSINESS WITH INC Authority!!!! BEWARE!! They are bunch of LIARS!!When I spoke to their business advisor (CMc) I told him that I wanted to create entities but wanted my personal information like home address, cell phone number, etc. listed off the public record for privacy. I was assured by them that they take this seriously and would make sure this was done when they did the initial filing with the state. I had discussion again about how to protect my personal info from being made public. He advised to get a Virtual Address from third party called IPost where they provide virtual address for the company which I paid for!! In the meantime they processed my LLC and published my home address. When I went to the state website I saw that the entity was created and saw my personal information and my name was spelled incorrectly so I called them and told them that they filed incorrectly. Come to find out it's almost impossible to remove it from the public state website. When asked to speak to manager they said that they would have to call me back. Day later I got call back from the Director (J) saying they could not provide any solutions BUT if you are unhappy with their services they would REFUND the amount charged on my CC!! When I spoke to ********* form different department ******* services) they said that they will NOT give refund even though in their ****************** it If you are unhappy with your initial online purchase of our services for any reason, call or email us within the first 60 days .. BUT since I called them they said that this does NOT apply!!!I will have to hire an attorney to see if they can get the record obsfucated. I could not be more ticked off at the blatant ineptness of this company.I understand they cannot refund the basic entity formation with the state but they should refund the fast track business bundle that they talked me into getting!!Review from Corey F
1 star03/05/2024
Terrible! They started harassing me by calling me everyday and stating I needed to pay them for over due registered agent fees on my LLC. I had already gotta a new registered agent. Now they are sending me collections notices and late fee charges. Do not use this company!Inc for Free Response
03/06/2024
We do provide our Registered ************* for 1-year free to all clients. After the one year we reach out to see if the customer would like to renew. In many states, LLCs are required to have a Registered Agent. Our effeorts, set out in our Terms and Conditions, state that we will reach out and attempt to maintain our clients Registered *************. If they are still a customer of ours, they will go into a delinquent bucket 30 days after their Registered Agent fees are due. This client could have easily informed our representatives that they had filed changed their Registered ************* to another company, and our calls would have stopped.If the client has further questions, they can call ************.Review from Rene N
1 star02/23/2024
BEWARE!! - Published my home address without my permission If I could give zero stars, I would. I signed up for an LLC creation with *** Auth for a new business. When I spoke to the representative, *****, we had a discussion about how to protect my home address from being made public because I am not allowed to only use a Registered Agent address in ********. He advised to get a Virtual Address and call him back. I told him I would need to discuss with my business partner and call him back. In the meantime they processed my LLC with the ***************** and published my home address. Come to find out it's almost impossible, even after correcting the address, to remove it from the public state website. I will have to hire an attorney to see if they can get the record obsfucated. I could not be more ticked off at the blatant ineptness of this company. They have left me vulerable and without any viable solutions. **************** manager was nice, but did not provide any solutions that are of equal weight as the catastrophic and expensive consequenses they left me to deal with on my own.Date of experience: February 23, ****Inc for Free Response
02/26/2024
A partial refund was issued to the client on 2/23/24 - the same date as the filed complaint. Please let us know if further action is required.Review from Santaj L
1 star12/28/2023
I used incauthority to file for my LLC and it was a smooth process. I cant take that from them.. my problem came in when I started referring people and NEVER received the $50 gift card as promised. I waited almost two months, contacted customer service 6 times and still nothing. I will not recommend nor refer anyone here again. Thats false advertising!Review from Brianna O
1 star12/27/2023
I strongly caution against doing business with Inc Authority (Inc for free), Their practices have been profoundly unethical and deceptive. Not only did they charge me for services that were completely unnecessary for my business, which never even launched, but they also attempted to corrupt the integrity of online reviews. They offered me money to delete my negative review on Trustpilot, a blatant disregard for honesty and ethical business practices. This behavior is unacceptable and should be a red flag to any potential customer considering their services.Review from Vanessa G.
1 star12/05/2023
************** falsely advertised a free business and my 13 year old son signed up online. It wasn't free and ************** actually submitted all of his information with CA government creating an *** in his name. I didn't know until I received a $179.00 charge to my credit card. I thought it was fraud and followed up to find out what happened. ************* not only would not refund my money, they actually told me that "the terms and conditions still apply". A child cannot consent to terms and conditions nor be responsible for them. I am dumbfounded at the lack of due diligence and irresponsibility of this company. They even said they could not / would not close the **** I spent over ten hours over the phone with the franchise tax board and the secretary of state trying to get the *** closed. Shame on ************** for not even verifying the age of their consumers before signing them up for a *** which incurs an $800 a year tax even if no business took place. It will be 3-4 months for the franchise tax board to even review the information to close it. This is a nightmare!Review from Anne Renee M
1 star11/26/2023
If i could use ZERO stars, I would! Stay at home mom of 4 kids and all they did was SCAM me out of my money that they knew I barley had! Wanted to start a photography business to help pay bills and they just sucked me dry of my savings! Advertised everything as being FREE but was all about money money money!! Here I am, doing the research i should have done before giving them ANY INFORMATION. Never again!! Absolutely learning the hard way and now my kids and I will suffer the consequences. This "business" needs to be taken down! Whoever owns it should go to jail!! False advertising AND setting their clients up for failure!Review from Kate V
1 star11/08/2023
I tried to press zero stars and it wouldn't let me. This company is a scam, I am a small business owner and this company has continued to spam me with emails and calls despite multiple calls and emails asking them to stop after making an error in allowing them to help me set up my LLC which I later discovered I didn't even need. PLEASE don't use them, log into your state's secretary of state business site and do it yourself for less money and fewer headaches.
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