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ComplaintsforBubble Tea Station
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Complaint Details
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Initial Complaint
08/16/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
For years, this business has advertised a Tiger Milk Tea that contains brown sugar boba. All of their advertisements say that it contains boba, but when you pay for it, they charge 75 cents extra for boba. None of the ads say that boba costs extra. Additionally, they have three different physical advertisements for it. One is on their wall menu to the left of the window that says $5.49 but has a piece of sticky tape on top of it with no new price. To the right of the ordering window is an advertisement that says $7.49, and then there is a 4 foot tall poster on a chain link fence that says $6.99. I have been telling them to change the ads to be accurate for years but the owner will not, and thinks there is no problem. The girl working there called him on the phone once, and he talked to me and was angry that I complained.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.