ComplaintsforA-American Self Storage
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Complaint Details
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Initial Complaint
12/22/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
A- AMERICAN STORAGE IS ADDING CHARGES TO INFLATE MY STORAGE COST EVEN AFTER I INFORMED THEM OF MY SERIOUS MEDICAL ISSUES AND NOW ARE CHARGING ME FOR SOME NEW INSURANCE FEES . IN LEIU OF THE FACT THAT I BOUGHT INSURANCE WHEN I OPENED THE STORAGE 18 -19 YEARS AGO AND I HAVE BEEN PAYIONG TIMELY THROUGH MY AUTO-PAY AT MY BANK. THEY VERBALLY PROMISED NOT TO ADD ANY MORE CHARGES TO MY ACCOUNT SINCE I HAVE BEEN WITH THEM SUCH A VERY LONG TIME YOU WOULD THINK THAT THEY WOULD GRACE ME AT LEAST THAT MUCH COURTESY
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.