ComplaintsforYerli's Alteration & Tailoring

• Initial Complaint

  09/20/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I took my two blazers to this tailor to get fixed We agreed that i would pay them with tickets for a cabaret show where i perform But when i went to pick up my blazers they had changed their minds and wanted to charge me $100 instead Without previous warning. And having written on my receipt that they would recieve tickets to the show as a payment. I tryed my best to solve the issue with them but they do not want to find another solution other than charging me $100 without previous warning

  Business response

  10/08/2023

  Good afternoon
  these are the facts.
  This man arrived one afternoon, on a Friday, to my business and he brought two jackets, and I told him to try them on so I could make the repairs and he asked me how much I charged and I told him 80 dollars for each one, he told me that they were very expensive. So I asked him what event these jackets were for and he told me that he is a juggler in a circus/casino and he told me that he could change the payment for some circus tickets and I said yes, because I saw that he didn't have enough money to pay, we agreed that the next Friday when he arrives he would bring me the tickets and I would give him the jackets, he showed up after 8 days to pick up the jackets and I told him to give me the tickets which was the payment for the arrangement and he told me that he didn't have them, so I told him that when he brought the tickets I would give him the jackets, and this man got upset and told me that they would do that job in Mexico for 50 pesos and I told him that I am not in Mexico, then I told him that if he doesn't bring me the tickets, which is the payment, I wouldn't give him the jackets and he told me that he was going to sue me with a lawyer then left my store upset. Then he showed up at another time and told me that he was going to pay me $60 dollars for the two jackets and I told him that I wouldn't accept that payment he wants to pay me, these are my prices and I told him before starting the job, after i told him that he threatened me again with a lawyer and I told him that I no longer want the tickets that he promised, and to bring me the money. He left upset,
  this is what happened.
  Where I work I pay rent and before doing any work I give the prices and ask them if they want to do it
  and it is unfortunate that he does not tell the truth about what really happened and I have witnesses, the people who work with me.
  Good afternoon and I apologize for the delay in this response. I had not seen this letter until 3 days ago.

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