ComplaintsforDynapex Performance
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/17/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered a fitting from their website. It arrived missing a piece. I provided photo proof to them and they sent back a picture with a different shipping label and not in the sealed bag I received it in claiming it was intact when shipped. They no longer respond to emails or voicemails. I tried ordering an identical fitting on eBay and they cancelled my order. Unfortunately, they are the only source I have found for this fitting. I filed a PayPal dispute and they promptly responded to that yet will not respond to emails or phone calls. They are claiming they shipped it with all pieces. All I want is the missing piece. This is not rocket science, it is a $7 fitting. Website and photo of fitting: https://www.fittings.space/tbs2p-004-02zm
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.