Business ProfileforQ. M. Corporation

I am writing to express my profound dissatisfaction with my experience at QM Resorts, specifically concerning the financial and service aspects of my timeshare purchase. Initially, the purchase seemed like a valuable investment with promises of appreciation and exclusive access to amenities at the Ridge Tahoe Resort. Unfortunately, the reality has been starkly different. My investment has depreciated significantly, from an initial purchase of $13,000 for one week to buying a second week two years later for $5,000. Additionally, the annual fees have escalated well above inflation rates without clear justification, severely impacting the cost-to-benefit value that was once appealing. The level of service has also seen a marked decline over the years. Cleaning services have been halved, and many of the Ridge Tahoe membership benefits, such as concierge services, daycare, and event discounts, have been withdrawn. The management consolidation has led to my subsidizing amenities for other buildings without any direct benefit. Furthermore, the timeshare exchange process has become increasingly slow and often unsuccessful, offering no remedy for unused weeks or the recovery of annual fees. Given these circumstances, I am seeking a cancellation of my contract. The contents of this complaint should more than prove I deserve to have this contract canceled immediately. I need someone from this company to reach out to me to discuss this further.