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ComplaintsforThecallingcards.com
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/17/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased a $50 calling card to call the countries of Benin and Mali in Africa. The calling card gives a message that a call cannot be made to these locations. I have spoken with both Kathy and another support rep. It has been over 10 days and I still cannot call Benin or Mali. I have asked them to refund my credit card the $50 immediately. I keep getting told try tomorrow….well it’s been 9 tomorrows and it’s still not working. I have called ###-###-####and ###-###-#### the last two days and nobody picks up the phone. I have tried submitting a ticket from their website but after clicking submit I get a "page not found" error. Email associated with the account: *********************** Date of Purchase: 2/7/2022 Order Number: ********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.