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ComplaintsforHudson Valley Seed Company
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Complaint Details
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Initial Complaint
06/03/2022
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I ordered 3 different packets of seeds from Hudson Valley Company on May 4th at 10:34 PM of this year 2022. Watercress 200 seeds, Stevia ********, and Lemon balm art pack to be exact, in which I paid a total of *****. On May 6, I received an email that my order was on its way. Well, I am still waiting for my seeds. I first emailed Hudson Valley and they told me they can't do anything because it was shipped.I talked with the ***** ******* from the headquarters communications manager service, and he told me that Hudson Valley committed the mistake. The package ended ** in ********* and they can't do anything about it. ****************** also stated that companies have insurance for missing packages. So, I demand that Hudson Valley honors their promise to send me my seeds.I want the seeds that I paid for.Customer response
07/02/2022
Better Business Bureau:
At this time, my complaint, ID ******** regarding Hudson Valley Seed Company has been resolved.Thank you for your intervention. I hope you all stay safe, productive, rested and healthy.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,
***********************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.