ComplaintsforMP ALBANY MANAGEMENT LLC
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Complaint Details
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Initial Complaint
12/10/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On October 4th, 2021- I filed numerous work orders with my landlord. This was after waiting a month to hear from them about problems in my apartment including clogged sink, mold and ceiling leaking in multiple places, tub seal busted and water leaking, no oven dial on stove. I didn't get a response until October 22nd from someone who stated their name was lisa and that they were the assistant of my property manager, shane and wanted to know why I was calling the health department. At this point, my bathroom sink hadn't drained in 10 days and I left one more work order stating I would call them if they didn't respond. This individual worked with me over about two weeks and got everything fixed but only when i called or texted her and reminded her. My ceiling is still not fixed. I put a work order in for it november 18th, added to that twice and have emailed shane december 2nd and december 6th. no response to my work orders or from shane. also, this company has done this constantly since i moved in. I have halted paying rent as my roof is leaking on my furniture, black mold in kitchen, hole in ceiling in living room and massive water damage all through apartment. they refuse to fix the roof. have had roofer come out and tell me to get rental insurance as my things will be ruined if the roof caves in. don't know where else to go.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
PO Box 8871
Albany, NY 12208
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.