ComplaintsforAuto Rite
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
He had my 2005 ******* for 6 months. And he had it towed while I was vacationing in Porto Ricor Virgin Islands! he left me a voice mail! stating that if I don't come an get my truck it would be towed. Now at the time I had "*********" warranty! He told them that it was the gas pump, in which he get paid for $800 plus dollars! Anyway that wasn't the problem anyway fast forward Now he's telling about all the money that he invested in my truck trying to get it started & running. So now we are in April My wife & me took her car over to him" only he's 2 blocks from where we live. I then told him that I would pay him for what it done, and he replied "NO NO NO" I want to fix your car! So I left it there! Only to have it towed!Business response
08/22/2023
BBB spoke with the owner who said that the vehicle has been there for almost a year.They have done multiple repairs but the repairs have not been paid for. He noted that the consumer took the license plates but left the vehicle there, and that the vehicle was abandoned and towed away.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.