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          Find a Location

          Planet Fitness (Regional) has 22 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Planet Fitness (Regional)

              161 Washington Ave Ext. Albany, NY 12205

            • Planet Fitness (Regional)

              101 Towne Square Amsterdam, NY 12010

            • Planet Fitness (Regional)

              1532 Crescent Rd. Clifton Park, NY 12065

            • Planet Fitness (Regional)

              609 Columbia Turnpike East Greenbush, NY 12061

            • Planet Fitness (Regional)

              329 Glenmont Rd. #2 Glenmont, NY 12077

            Business ProfilePlanet Fitness (Regional)

            Fitness Center
            Multi Location Business

            Contact Information

            161 Washington Ave Ext.

            Albany, NY 12205

            Visit Website
            (518) 456-4980

            Customer Reviews

            1.25/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            70 complaints closed in last 3 years

            17 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Planet Fitness (Regional) has 22 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Planet Fitness (Regional)

                161 Washington Ave Ext. Albany, NY 12205

              • Planet Fitness (Regional)

                101 Towne Square Amsterdam, NY 12010

              • Planet Fitness (Regional)

                1532 Crescent Rd. Clifton Park, NY 12065

              • Planet Fitness (Regional)

                609 Columbia Turnpike East Greenbush, NY 12061

              • Planet Fitness (Regional)

                329 Glenmont Rd. #2 Glenmont, NY 12077

              Location of This Business
              161 Washington Ave Ext., Albany, NY 12205
              BBB File Opened:
              7/7/2017
              Years in Business:
              9
              Business Started:
              9/4/2014
              Business Started Locally:
              9/2/2014
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Mr. Dan Harms, Regional Sales Manager
              • Mr. John Hrinda, Division President
              • Ms. Katie Norton, Operations Coordinator
              Contact Information

              Principal

              • Ms. Katie Norton, Operations Coordinator

              Customer Contact

              • Ms. Katie Norton, Operations Coordinator
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Need to get in shape? BBB has tips for joining a gym

              Customer Complaints

              70 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/26/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              I signed my daughter up for a 1 year membership online. The year ended and I continued to get charged. I was told I couldn't cancel on the phone or online, but had to go in to the gym to cancel. After canceling i still was charged and Noone would call back. Manager refused to talk with me when I asked for him.
              Read More
              Read 69 More Complaints

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Chris R.

              07/01/2024

              In reality the 30 Minute Circuit is false advertising. Planet Fitness will use that area as a selling point to a membership and it is a fraud. For years members have been abusing the area cherry picking machines and spending way to much time on one machine. I recently witnessed a member spending 20+ minutes on the abdominal machine half of which entailed using their cellphone. I pointed out to them they were in a circuit and they claimed they were resting. On the way out they told the management at the front dest I asked them to get off the machine. I did not. Now let's do some math. The average Planet Fitness has 10+ machines in the 30 Minute Circuit. At a pace of 20 minutes per machine it would take several hours to get through the circuit. The name of this area of Planet Fitness must change nationwide. It is clearly false advertising.
              Read 3 More Customer Reviews

              Local BBB

              BBB of Upstate New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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