Business ProfileforMadame Pirie's

On May 27, 2022, I visited Madame Pirie's for a fitting. The fitter selected some bras for me to try on in the fitting room. I purchased 2 bras for a total of $141.44. The tags were removed from both items before I left the store by the cashier. I then wore both bras around the house for approximately 4 hours each. I was unhappy with both of them after this timeframe. It is impossible to truly assess fit and feel while standing in a dressing room for only a few minutes before making a purchase, so I chose to try them for a small amount of time at home to avoid sweating or any other situation that would damage them. On June 25, I brought both items back to the store. I was told that both items were damaged and could not be returned, despite the fact that I had met the conditions for return listed on the receipt. Due to the fit issues, both bras rubbed in various places. One rubbed the front of my shirt, so it developed some small pills from my shirt. The other rubbed under my arm and a small thread popped out in the area. Both were clean and otherwise in original condition. My complaint is based on the fact that the terms of return listed on the sales receipt does not say anything about condition or other qualifications for a return except for a requirement to return the items within 30 days and produce the original receipt, which I complied with.