Business ProfileforAlbany Times Union

I was at an event and I was tricking to signing up for Times Union. I was told that I would get digital copies of the paper. I ended up getting a whole bunch of paper copies, which I never wanted. I was told if I paid cash I would only have a one month subscription and then I would have the option to add extra months when I was ready. Because I paid cash, I did not have to necessarily do anything and I could cancel anytime. When I try to call and the rep was very rude and would not let me cancel my membership and told me that I had to pay $15. I never agreed to be billed again, and I never agreed for another month of this paper. I told the rep I don’t want anything and just cancel the membership and she said she could not cancel it and she will never cancel it because I need to pay $15 that is freaking ridiculous and this is how they con you. I was told I could cancel anytime and I wasn’t even allowed to cancel. What type of crap is that. I do not want to continue to be billed. I’m not paying anything. I did not agree to pay anything further I was just trying it out as a one month trial at least that’s what was explained to me. I want this subscription canceled and I want this balance dropped and I don’t want it to keep increasing every month when I already said I did not want this anymore. I don’t understand how difficult it has to be where I spent an hour on the phone arguing with somebody when I simply just wanted to cancel.