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Find a Location

Quick Help 24*7 has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforQuick Help 24*7

    Tech Support

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    21 complaints closed in last 3 years

    12 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1 Computer Dr S, Albany, NY 12205
    BBB File Opened:
    7/29/2022
    Alternate Business Name
    • Your support 24-7
    Business Management
    • Administrator
    • Administrator
    Contact Information

    Principal

    • Administrator

    Customer Contact

    • Administrator
    • Administrator
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    21 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/22/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On Wednesday I was on my computer when it froze up and statements appeared on the screen with a voice recording stateing it had been compromised and locked. The recording kept repeating. There was an 888 phone number on screen to contact to resolve the problem. I called the number and a Jason L** from Quickhelp 24-7 told me I needed to turn over control of the computer so he could resolve this issue, which I did. He stated he was cleaning up many issues and hack attempts. After this he put several icons on the computer and said I needed to send check to ******* **** * * *** ***** *** *********** ******* ****** After this took place I looked up Quickhelp 24-7 on line and saw where there had been several complaints against them to the BBB. I reached out to Geek Squad and they went in and took care of my concerns with what this place did. They said it was more than likely a scam. I have not sent them any money. They keep calling but I have not answered the calls. Please advise.
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Reuben M

    1 star

    12/18/2023

    Definitely a criminal enterprise! Cannot understand how it remains in (sic) business when it is so blatantly crooked and criminal. We are pursuing this sham business through the bank that accept their deposits, U.S. Postal Inspection Service, Fairfax County, Va Financial Crimes Unit, Albany, NY Police Department* **** *****, Jr. Great Falls, VA

    Local BBB

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