ComplaintsforAmagansett Mobil Service
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Complaint Details
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Initial Complaint
11/23/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Spilled brake fluid all over my pretty paint job on my **** el Camino . Stained my whole paint job. Pics attached.The first gaslight response I get is "just wash it off" and "you just need it detailed " from mobil, more like repainted ! Nor should anyone have to get their car detailed from your sloppy work. Literally all over my driver door, my fender, my hood! A brake job normally accounts for spray. They used no fender cover or anything.I shouldn't have to trade my paint for brakes. They screwed that job up as well - I've been leaking brake fluid for a week since via my master cylinder which was fine before I came in, never had issues until they pulled it out & tested it via a ******** head screwdriver, smashing in it non stop, after I said it was not a good idea, still proceeded on ... until put a hole in the connection ! Costing me $365 bucks in unnecessary money , time, energy to get a new master - then pay more to have re installed at a competent established service elsewhere. I was driving around for almost a week with no fluid in my master reservoir. Could've crashed easy.They also chipped the corner of my hood / cowl down to the metal .My door lock k*** , original , which i can't replace magically disappeared off my car. the response I got was 'maybe it fell off' when it has to be operated on to be taken off! Now I can't even open my passenger door as a result.A total strikeout - 3 major hard No No No -- Ruined paint job, broke my master cylinder and screwed my door scene up all within a calendar day. Charged me $1,150 for to damage me.***** the man who oversaw it all gave me the high hand an was dismissive of me - won't even so much as reimburse me for his damaging , non effective work, has zero humility and no accountability. So disgraceful and negligent. Guy snarls at me, makes ugly comments, and talks down at me .Customer response
01/09/2022
Better Business Bureau:
At this time, I have not been contacted by Amagansett Mobil Service regarding complaint ID ********.
Sincerely,
*****************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.