ComplaintsforClearview Resolutions Services
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Complaint Details
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Initial Complaint
04/27/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I’ve been contacted multiple times voicemails have been left threatening that they’re going to contact Miami Dade county and put a lawsuit against me and then they’re gonna freeze my bank accounts and all tax returns etc.. The person that I’m currently out of work Three and I was unable to pay the money. But they insisted that then they were pursue to the next step which was filing a lawsuit against me for the funds that they were claiming I owed.Initial Complaint
04/19/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I should get the refund back when I cancelled their services. They sent me misinformation. The fees that they are charging, I never agreed to them. I would like a refund of my money.Initial Complaint
02/22/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I was contacted by Charity B****** stating I had a debt from a payday loan. I paid the debt only to find out it was never cleared from my credit report and was still open and have had other collection agencies trying to contact me to collect payment. I received a letter stating the debt was paid in full and now I can no longer get in touch with the company to figure out what happened to the payment i made.Initial Complaint
12/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I received a call from multiple different numbers. From someone stating they are calling from civil processing out of madison county court clerk. The number came from a *** number but left a voicemail stating to call ************* They were calling about an old pay day loan that i was unable to pay back in full due to health issues and having a baby recently. They threatened that they have sent someone to my address twice to serve papers to go to court and wanted my address again. I ended up calling the number, I was transferred three different times. One man actually stated my whole social on the phone without verifying if i was actually the person or not. They stated i owed over $2000 , which is incorrect and is double what I took out and paid. They asked for my debit card information and stated i needed to make a payment today or else someone would be coming to my house tomorrow. I have dealt with debt collection agencies in the past and they always provide me information and payment plans to help catch back up. Also the woman that took my card information stated they will send me an e-mail with all the information including the amount owed and to whom. I have not received anything from anyone and this company has blown up my phone multiple times. **** has sent me a fraud alert for the $2000 by clearview holding. I tried to look up the company to ensure this is legit but i can't find anything but scams, and no one is sending me any information on the whole matter.Initial Complaint
09/16/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
on 9/14/23 I received an e mail claiming I owed money in the amount of 876.54. and demanded payment or face "wage garnishment and lien along with negative credit reporting. this was all under the letter head of a "****** **** * ***********" a web search did not find such an office at the stated office. when called they would give no information other than I owed the money, that it originated from *********** bank and trust (the people I emailed said they had no record) that it was a date (2005 approx.).and that unless i paid within 48 hrs they would sue in civil court. I simply will not pay blindly. they need to provid me with a debt verification letter. or stop.Initial Complaint
04/15/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
They called and said I owe on a payday loan. They said they could take me to court for fraud. This would be a civil matter, not a criminal one and I dont think collection agencies are allowed to accuse you of fraud. They also told me my SSN over the phone which is not correct. I asked for a debt verification letter and they refused to provide it to me and kept asking for my address. When I said I needed it by email they said they could not stop me being served before I received the letter. They were very agressive, yelled at me and harrased me. Also, I called the number they called me from and they misrepresented themselves and passed themselves as the ********* County Clerk of court telling me I will be deported if I do not pay this loan. When I told them every information they had like my job or bank I was banking with was incorrect they accused me of being a liar. By fear of being deported i paid 1.5 times what I was told I owed. I was in distress. All signs point to scam and I require full refund.Business response
04/28/2022
We are in receipt of the complaint of ****** ***, #********. We have had the opportunity to review
the subject matter of the subject complaint and please allow this correspondence to serve as the written response.Please be advised that this office discontinued its operation of contacting consumers regarding alleged debts. At no time did this office speak to the consumer nor use any of the company names the consumer alleges in the complaint during telephonic communications received. The subject account was managed by this office to the extent that the subject debt was placed for collection with a company by the name of *** ********** ****** mailing address of ** ******* ***** ******** ** ****** That office attempted to collect the debt and the communications that occurred did so with that company. Our office simply provided third party administrative services for the company.
In light of the above, upon location of the subject account, our office immediately placed the account in a locked status and removed all pertinent contact information. In effect, the efforts on the subject account were immediately discontinued and ****** *** can rest assured she will not be contacted by this office in the future. Additionally, our office has contacted and met with this other company to allow for a conveyance of the subject complaint and specifically to discuss the allegations. We have placed that company on notice that complaints and allegations such as the ones found in the subject complaint will not be tolerated and further occurrence will result in a discontinuation of the services provided. Additionally and most importantly, ****** *** had made the stated payment to the above-mentioned company and immediately upon receipt of the subject complaint, ****** *** was refunded in full.
Please be advised that these matters are taken with the utmost respect and consideration. Whenever possible, our office strives to comply with any and all consumer requests even when it takes some time to ensure the desired result occurs. We also strive to provide a positive customer service experience and wish to apologize for any misunderstanding or inconvenience caused to ****** ***.
Customer response
05/03/2022
They left me a voicemail passing themselves for the ********* county court. Then I talked with them on the phone and they accused me of fraud.Initial Complaint
02/15/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I was contacted on January 20 by a man named Joe S****** he informed me that he was trying to settle a debt on an old payday loan that I did have back in 2019 but could no longer pay due to my health. I explained to him that I am currently on disability due to my health and I have no other income. I also expressed to him that I have retained an attorney for bankruptcy and that loan was included. He told me that didn’t matter. I don’t feel it’s legal for him to keep contacting me when I have told him I am in the process of filing bankruptcy He proceeded to tell me he was trying to set up a settlement plan for me and wanted my debit card information to take the payment out of. He also advised he would email me the documentation but I never received it. He called again on February 15 and once again wanted to know if I was going to pay this debt. He’s very pushy and that he needs to know something now and when he told me he was working through Clearview debt resolution, I have reviewed all their information and cannot find anything Corresponding to Mr. S****** or to the phone number he was calling me from. I also advised I never received an email and he told me that it was sent on January 20. I did a search of my email and there was no such email sent. He did send me an email once I kept pushing for information and the email came from a company called **** *********. I am not going to give someone my debit card information to take payments out like this. It just seems very suspicious.Business response
03/18/2022
We are in receipt of the complaint of ***** *******, File# ********. We have had the opportunity to review the subject matter of the subject complaint and please allow this correspondence to serve as the written response.
Please be advised that this office discontinued its operation of contacting consumers regarding alleged debts. At no time did this office speak to the consumer nor use any of the company names the consumer alleges in the complaint during telephonic communications received. The subject account was managed by a company by the name of Ross Mediation and Arbitration, 4927 Southwestern Blvd., Hamburg, NY 14075. That office attempted to collect the debt and the communications that occurred did so with that company. Our office simply provided third party administrative services for the company.
In light of the above, upon location of the subject account, our office immediately contacted the subject office to place the account in a locked status and removed all pertinent contact information. In effect, the efforts on the subject account were immediately discontinued and Ms. ******* can rest assured she will not be contacted by that office in the future. Additionally, our office has contacted and met with this other company to allow for a conveyance of the subject complaint and specifically to discuss the allegations. We have placed that company on notice that complaints and allegations such as the ones found in the subject complaint will not be tolerated and further occurrence will result in a discontinuation of the services provided.
Please be advised that these matters are taken with the utmost respect and consideration. Whenever, possible, our office strives to comply with any and all consumer requests even when it takes some time to ensure the desired result occurs. We also strive to provide a positive customer service experience and wish to apologize for any misunderstanding or inconvenience caused to Ms. *******.
Customer response
03/18/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
***** *******
Initial Complaint
01/21/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
I was contacted by this company stating I owed money on a payday loan that I did not pay back. They contacted my employer as well. They were threatening me with jail time if I did not pay them back with in 15 minutes of time. I was scared about this and ended up paying them $500 as I did not have a chance to look into the company before paying them. I want my money back as they are known for scams.Business response
02/15/2022
We are in receipt of the complaint of ****** ****, File# ********. We have had the opportunity to review the subject matter of the subject complaint and please allow this correspondence to serve as the written response. Please be advised that this office discontinued its operation of contacting consumers regarding alleged debts. At no time did this office speak to the consumer nor use any of the company names the consumer alleges in the complaint during telephonic communications received. The subject account was managed by this office to the extent that the subject debt was placed for collection with a company by the name of *** ********** *****, mailing address of ** ******* ***** ******** ** ****** That office attempted to collect the debt and the communications that occurred did so with that company. Our office simply provided third party administrative services for the company. In light of the above, upon location of the subject account, our office immediately placed the account in a locked status and removed all pertinent contact information. In effect, the efforts on the subject account were immediately discontinued and Ms. **** can rest assured she will not be contacted by this office in the future. Additionally, our office has contacted and met with this other company to allow for a conveyance of the subject complaint and specifically to discuss the allegations. We have placed that company on notice that complaints and allegations such as the ones found in the subject complaint will not be tolerated and further occurrence will result in a discontinuation of the services provided. Additionally and most importantly, Ms. **** had made the stated payment to the above-mentioned company and immediately upon receipt of the subject complaint, Ms. **** was refunded in full. Please be advised that these matters are taken with the utmost respect and consideration. Whenever possible, our office strives to comply with any and all consumer requests even when it takes some time to ensure the desired result occurs. We also strive to provide a positive customer service experience and wish to apologize for any misunderstanding or inconvenience caused to Ms. ****.Initial Complaint
08/06/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
This business is claiming that I owe them money and is constantly contacting me and disclosed personal information to a 3rd party. Also they have said that they sent me a validation of debt letter and I have not received it via the mail like I asked. They are claiming and emailed copy of the letter is sufficient and let the FDCPA and CFPB guidelines it is not.Business response
09/10/2021
We are in receipt of the complaint of ****** *******, File# ********* We have had the opportunity to review the subject matter of the subject complaint and please allow this correspondence to serve as the written response. Please be advised that this office discontinued its operation of contacting consumers regarding alleged debts. At no time did this office speak to the consumer nor use any of the company names the consumer alleges in the complaint during telephonic communications received. The subject account was managed by this office to the extent that the subject debt was placed for collection with a company by the name of Ross Mediation Aribtration, 4927 Southwestern Blvd., Hamburg, NY 14075. That office attempted to collect the debt and the communications that occurred did so with that company. Our office simply provided third party administrative services for the current creditor. In light of the above, upon location of the subject account, our office immediately placed the account in a locked status and removed all pertinent contact information. In effect, the efforts on the subject account were immediately discontinued and Ms. ******* can rest assured she will not be contacted by this office in the future. Additionally, our office has contacted this other company to allow for a conveyance of the subject complaint and specifically to discuss the allegations. We have placed that company on notice that complaints and allegations such as the ones found in the subject complaint will not be tolerated and further occurrence will result in a discontinuation of the services provided. Please be advised that these matters are taken with the utmost respect and consideration. Whenever, possible, our office strives to comply with any and all consumer requests even when it takes some time to ensure the desired result occurs. We also strive to provide a positive customer service experience and wish to apologize for any misunderstanding or inconvenience caused to Ms. *******. Thank you for your time and consideration.
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Customer Complaints Summary
9 total complaints in the last 3 years.
5 complaints closed in the last 12 months.