ComplaintsforNiagara Restitution Service

• Initial Complaint

  05/02/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I took out a loan with ****** **** loan for 500 dollars. I defaulted because of had some issues. I made my last payment in December of 2022. I received a call today on May 2nd saying they were from NRA and that they had me on a recorded line and they were using very threatening language. I talked to a man named Vincent S*****. They said that I was defrauding ****** **** loans by not paying and I had to make a payment today to stop potential legal action. I was driving and my cell lost signal...I called back 3 times and they left me very rude messages telling me that since I disconnected the call they were moving forward with legal charges. I finally got back to him and explained why it hung up. They brought up my job that I work now, I wasn't working there when I got the loan, I am terrified that they are gonna get me fired calling my job. They said that I lied about the address. I no longer live there I moved 2 years ago. I felt very threatened and I felt like at any moment, I was gonna be in cuffs, they kept saying you are on a recorded line and I have everything you are saying on record, but he changed around everything I was saying. I agree that I owe the debt. But I am going to be paying 300 dollars more than the loan was for. But apparently that's the "deal" they were giving me. Said I need to show my kids im a responsible person by paying this loan off. Told me to disregard the voice-mails. I'm going to pay it off...but I feel like at this point, I'm being robbed. They sent me the document to sign and I haven't yet.

  Business response

  05/04/2023

  WE HAVE REACHED OUT TO HER. TO FOLLOW WE GAVE HER THE INFORMATION THAT SHE NEEDS .....

  WE UNDERSTAND YOU JUST DONT WANNA PAY IT NO REASON TO MAKE UP LIE AND TALK BAD ABOUT US THANK YOU

   

• Initial Complaint

  10/05/2021

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I have been paying for a loan I had taken out some time back and I only have two payments left with Niagra restitution. I should have been done paying my payments to them on September 30 2021 . I missed my September payment and I got a called that they were gunna sent my file to my county to service me papers. On top of that they are charging me additional $79.99 on each payment that is missed. I can’t afford the payment right now.

  Business response

  10/08/2021

  We spoke to her she said she wanted to take care of it on a recorded line we resolve the matter

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩